Customer Service Representative
Resume:
Ellenwood, GA *****
*************.*.******@*****.***
Objective
Seeking to leverage and enhance my skills as a Merchandiser through inventory and supply chain management, product display, customer and vendor engagement, and monitoring sales performances of products. Looking to better myself at meeting & exceeding sales goals & standards of performance.
Skills &
Abilities
Proven to be organized, motivated, hard-working, honest, reliable, and trustworthy with good communication skills. Experience in working in laborious and hazardous conditions. Possess a GED and certification in electrical technology. Extremely reliable and safety conscious with solid experience in warehouse operations. I can also do Plastering, sheetrock, stucco, drywalling, plumbing, roofing, tiling, room enlargement, window repairing, mixing, floor re- installment, installation etc. Commercial sliding door installation/Automatic sliding doors, Hinge mounting etc
Experience
BGDC DISTRIBUITION - Forest Park, GA - Apr. 2025
Industrial Athlete / Order Selector/Electric Pallet Jack Operator
● Preparing orders for next day deliveries using Stand-up Reach Forklifts
● Make sure all orders were fully wrapped for safe delivery Treehouse Foods - Forest Park, GA - Dec. 2024 - April. 2025 Forklift Operator
● Pick prepare orders for next day delivery
● Make sure each pallet was properly wrapped for safe delivery DHL Supply Chain - Jan. 2024 - Sep. 2024
Forklift Operator / Picker
● Second shift forklift operator
● General Labor
● Line Operator
● Material Handler
● Loader/Unloader
● Team Leader
Stord - May 2023 - Nov 2023
Picker Packer (Part Time)
● Picking and packing of material.
● Scan product and box and label it and make it ready for shipment. Ferguson, Alpharetta, GA - Nov. 2022 - Apr. 2023
Warehouse Associate, Overnight Loader
● Loaded trucks for next day orders.
● Ensured that loading area was clean for next morning incoming deliveries.
● Operated forklifts, pallet jacks and a variety of other warehouse mechanical equipment to complete nightly tasks.
● Complied with all safety requirements and conducted quality control while handling merchandise
Pitney Bowes, Atlanta, GA - May 2022 - Nov 2022
Warehouse Dispatcher
● Receive merchandise from conveyor belt
● Arrange shipments by delivery location
● Organize packages onto pallets for transport to destination Ensure timely dispatch of freights
Restaurant Depot, Atlanta, GA - Feb.
2021 - March 2023
Stock Merchandiser / Forklift Operator
● Lift and haul heavy loads of merchandise using a forklift and other tools necessary for careful placement of pallets
● Unpack merchandise and neatly arrange items on shelves for easy access for consumers
● Follow all company protocol to ensure that all merchandise is accounted for during inventory and for tracking purposes
● Adds pricing information to merchandise
● Provides great customer service to shoppers during business hours while also maintaining an adequate supply of goods on the shelves
● Disposes trash & manage the cleanliness of the facility SaviLinx - Hattiesburg, MS - Dec. 2003 - Dec. 2004
● Customer Service Representative
Motel 6/Studio 6 - Gulfport, MS - Sep. 2001 - Oct. 2002
● Supervisor
Shell Gas Station/EZ Mart- Hattiesburg, MS - Feb. 2001 - Sep. 2001
● Cashier/Sales Associate
General Dynamics Information Technology - Hattiesburg, MS - Jan. 2001 - Mar 2002 CSA Customer Services Associate
● Answering inbound call
Medical Coordinator - Jan. 2000 - Nov. 2000
Optum Health/United Health-Pennsylvania
● Creating profiles for Covid patients & Setting up appointments
● Booking events
● Making inbound & Outbound calls
Womack & Sons Construction, Laurel, MS - June 1999 - Current Laborer Worker
● Experienced in carpentry including installing vanities, tub and showers and other project components based on the clients’ needs
● Installed drywall and applied paint to walls and ceilings
● Fit and fastened sheetrock into appropriate position using hand tools, portable power tools or adhesive
● Assisted with plumbing and pipe installations during home renovations and conducted new installments
● Full house restoration experience
● Cleared away all debris and assured construction site was clean and safe following workday
● Stoop/bend/kneel/crouch/balance/climb on an occasional basis
● Exposure on a regular basis to outdoor weather conditions
● Read work orders or receive oral instructions to determine work assignments
● Installing commercial sliding doors
Co-Worx Staffing - North Bay Distribution Inc., McDonough, GA - Feb. 2017 - Mar. 2017 Warehouse Associate
● Performed daily warehouse duties by safely loading and unloading trucks, assisting with staging, and stocking of merchandise.
● Moved, stored and transferred merchandise to designated locations within the warehouse
● Sustained zero safety hazards by proactively maintaining clean and organized warehouse environment
EDUCATION
Atlanta Technical College, Atlanta, GA - Associate of Science
● Supply Chain Management
Jones County Junior College, Laurel, MS, Certification
● Electrical Technology
● GED
ADDITIONAL SKILLS
● Can lift up to 70 pounds
● Expert using a variety of machinery & power
tools
● Knowledge of OSHA
construction site safety
regulations
● Highly self-motivated &
enthusiastic about new
opportunities & growth
● Ability to handle physical workload
● Ability to multi-task & prioritize
● Ability to thrive in fast-paced environments
● Strong organizational skills
● Ability to work in cold environments
● Positive attitude & strong work ethic
● Install commercial sliding door
● Demonstrated math, reading, & writing skills
● Communicate with customers in professional
manner
● Ensure customer orders are complete in a
timely fashion & conferring with department
supervisor(s) as needed
● Unloading incoming freight & stacking off
when necessary
● Identify product quality issues & report to
department supervisors
● Cleaning
● Time Management
● Sales
● Medication Administration
● Leadership
● Bilingual
● Supervising Experience
● ICU Experience
● Nursing
● Typing
● Organizational Skills
● Merchandising
● Microsoft Excel
● Medical Records
● Critical Care Experience
● Call Center Management
● EMR Systems
● Customer Service
● Communication Skills
● Microsoft Office
Contact this candidate