Warehouse Associate Help Desk

Helpdesk Resume

Aaron Bissue

***********@*****.**.**

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Amazon Logistics

Delivery Station Warehouse Associate 06/2021- 07/2024 My Role basically is to receive incoming customer orders and prepare them for outbound delivery. Additional duties are to receive undelivered

/undeliverable packages and dispose, recycle or prepare them for redelivery. Tasks involved receiving inbound trucks, offloading inventory, scanning and sorting items and preparing them for delivery

National Frozen Foods -02/2020 – 05/2021

QA Lab Technician

Duties involve inspecting raw materials to ensure that no poor quality ingredients are used, carrying out checks to make sure that the weights of the ingredients and temperature and time of cooking are correct. Additional tasks also consisted of inspecting the final product to ensure that no poor quality products are sent to the consumer as well as Inspecting labeling and barcodes are accurate and conform to legal standards HP INC Corvallis Oregon - 02/2019 – 11/27/2019

Clean Room Technician

The job involved setting up and operating tools and equipment for manufacturing inkjet cartridges and components, performing maintenance, software updates and compiling data for reports

UTC Climate Controls and Security - 01/2017 – 02/2018 Tier 1 Help desk Technician

The primary tasks were to answer inbound telephone calls and email as well as logging customer questions and issues into the ticketing systems in accurate and timely manner.

Other tasks were to diagnose and resolve hardware and software issues to remote users and escalate unresolved issues to tier 2 support team Education:

B.Sc. Business Information Systems London Metropolitan University

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