El Paso Customer Service

JOSEPH ROSALES

**** ******* ***., ** ****, TX ***04

Phone: 915-***-****

Objective

Obtain a full-time position, where I may be able to use my skills towards a rewarding, and challenging career. To find an opportunity where I can contribute to the team and grow with the company. To work for a company that can use a reliable, dedicated and skilled individual who wants to work. Ability Summary

Self- motivated dependable professional enjoys working as a team member to accomplish organizational goals. Team oriented professional, patient and resourceful. Experience in repairing and refinishing automotive vehicle bodies and straightening vehicle frames. Employment History

01/2018 - 08/2024 Sales Associate

Sams Toys, El Paso, TX

Responsible for providing excellent customer service, assisting with sales, and maintaining the toy section of a store. Assist customers find the right toys, restock shelves, and ensure that the shopping environment is clean and wellorganized. Greet customers warmly as they enter the store and offer assistance in finding specific toys or products. Answer customer inquiries regarding toy features, prices, and availability, providing recommendations based on customer preferences. Assist customers in understanding toy functions or age-appropriate selections and help them make informed purchasing decisions. Demonstrate the features of popular or complex toys to customers, explaining how they work. Set up in-store displays for interactive toys or games, allowing customers to see them in action. Host or assist with in-store events or promotions, such as toy demonstrations, holiday events, or new product launches.

02/2018 - 03/2018 Auto Repair

Atlantic Body Shop, El Paso, TX

Follow supervisor's instructions as to which parts to restore or replace and how much time the job should take. Review damage reports, prepare or review repair cost estimates, and plan work to be performed. Sand body areas to be painted and cover bumpers, windows, and trim with masking tape or paper to protect them from the paint. Fit and weld replacement parts into place, using wrenches and welding equipment, and grind down welds to smooth them, using power grinders and other tools. Prime and paint repaired surfaces, using paint spray guns and motorized sanders.

06/2017 - 12/2017 Fiber Optic Installer

Dynamic Tech, El Paso, TX

Set up service for customers, installing, connecting, testing, or adjusting equipment. Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories. Measure signal strength at utility poles, using electronic test equipment. Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions. Splice cables, using hand tools, epoxy, or mechanical equipment. 02/2016 - 09/2016 Security Guard

Ferro Mex, Cd. Juarez, CH, Mexico

Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering. Lock doors and gates of entrances and exits to secure buildings.Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules. May operate x-ray and metal detector equipment. Regularly inspect security systems, such as surveillance cameras, motion detectors, alarms, and access control systems, to ensure they are functioning properly. Perform tests on alarms, intercoms, and security cameras to verify they are in working order and can be relied on in case of emergencies. Detect and resolve malfunctions in security systems, such as faulty wiring, disabled alarms, and malfunctioning cameras. Coordinate with technical support if repairs are beyond basic troubleshooting.

08/2014 - 01/2016 Auto Body Apprentice

Loco Body Shop, Cd. Juarez, CH, Mexico

Remove small pits and dimples in body metal, using pick hammers and punches. Remove upholstery, accessories, electrical window-and-seat-operating equipment, and trim to gain access to vehicle bodies and fenders. Replace damaged glass on vehicles. Review damage reports, prepare or review repair cost estimates, and plan work to be performed. Sand body areas to be painted and cover bumpers, windows, and trim with masking tape or paper to protect them from the paint. 01/2014 - 08/2014 Server

El Toro Bronco, El Paso, TX

Greeted customer upon entering the establishment. Explain how various menu items are prepared, describing ingredients and cooking methods. Fill salt, pepper, sugar, cream, condiment, and napkin containers. Garnish and decorate dishes in preparation for serving. Inform customers of daily specials. Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. Take orders and serve food and beverages to patrons at tables in dining establishment. 10/2013 - 01/2014 Construction Yard Helper

Briones Construction, Cd. Juarez, CH, Mexico

Position construction forms or molds. Position structural components. Pour materials into or on designated areas. Prepare explosives for detonation. Prepare hazardous waste for processing or disposal. Protect structures or surfaces near work areas to avoid damage. Remove worn, damaged or outdated materials from work areas. Construction laborers and helpers perform many tasks that require physical labor on construction sites.

Education History

General High School Curriculum

High School Equivalency Diploma

El Paso Community College, El Paso, TX

Additional Information

Willing to relocate. Available to start work immediately. Detailed References

Contact this candidate