Service Representative Patient
Resume:
Rochelle Johnson-Smith
Staunton, VA *****
*****************@*****.***
Professional Summary
I am a coordinator and trainer. I've been working in the manufacturing and production field since 1996. Willing to relocate: Anywhere
Authorized to work in the US for any employer. I'm waiting to take my test to become a Patient Service Representative
Willing to relocate to: Virginia, Free State - Virginia, Free State Authorized to work in the US for any employer
Work Experience
Inbound Vendor Receive
Amazon Warehouse-Fishersville, VA
April 2022 to Present
Receive and decant items. I'm a learning ambassador and a problem solver and train new Amazonian. I damage out damaged boxes, bags that items are in. I speak to companies (kitchen-aid, apple,Hamilton Beach, Samsung, etc) before doing complete damage out to see if they want the pallet/box returned to them.
Order Filler
Warehouse Walmart Distribution Center-Mount Crawford, VA September 2021 to December 2021
Picked orders for different Walmart stores in Virginia. Printed labels and lifted product up to 49lbs. Used a hand held computer and computer tablet
Package Tech
McKees-Stuarts Draft, VA
January 2021 to September 2021
Inspect cakes before going down the line to be packed Package Tech
Penny Plate, LLC-Fisherville Va
November 2020 to January 2021
Inspected pans before packing
Machinist Operator
Virtex-Waynesboro, VA
September 2020 to October 2020
Soder and ran the machine and washed boards and used GMP. Line Assembler/ Machinist and Press Operator
Daikin Applied-Verona, VA
February 2017 to May 2020
I built fans and I also brazed copper for air and water units I also pressed sheet metal and I ran two man press machines. I wired air and water units. Cut tube sheet and set up tables and then burn tube sheets as a machinist
Customer Care Rep
Rolling Pin Pastries-Staunton, VA
January 2007 to February 2017
Served customers and order supplies kept up with inventory and took payments Manufacturing Worker
System One-Stuarts Draft, VA
May 2014 to May 2015
Responsibilities
Operated case packer and inspected candy
Accomplishments
Learning how to operate other wrapper and case packing machines Skills Used
To work in a safe environment
Receptionist/Administrative Assistant
Coxco-Staunton, VA
September 2000 to May 2014
• Greeting and welcoming guests and providing them with a positive first impression of the organization
• Directing guests and answering their questions
• Notifying other workers of visitor arrival
• Maintaining security and telecommunications systems
• Keeping office secure by following procedures, monitoring logbooks, and issuing visitor badges
• Complying with procedures, rules, and regulations on keeping a safe and clean reception area
• Documenting and communicating various actions, irregularities, and continuing needs
• Contributing to the team by accomplishing tasks as needed
• Answering the telephone; taking and relaying messages; providing information to callers
• Providing administrative and clerical support
• Preparing letters and documents
• Receiving and sorting mail and packages
• Scheduling appointments and maintaining appointment calendar
• Coordinating meetings and organizing catering and room bookings
• Scheduling travel
• Operating Point of Sale systems
• Validating parking tickets
• Ordering office supplies
• Managing digital and hard-copy filing systems
Education
Diploma
Robert E. Lee High School-Staunton, VA
September 1993 to June 1996
Skills
• Logistics
• English
• Machinist (1 year)
• Analysis skills
• Manufacturing
• Pricing
• Crane
• Assembly
• Soldering (1 year)
• Warehouse Distribution Experience
• Order Picking
• Front desk
• Customer relationship management
• Leadership
• Clerical experience
• Assembly Experience (10+ years)
• Hand tools
• Math
• Lean Manufacturing
• Machine Operator (1 year)
• NetSuite
• Microsoft Access
• Retail sales
• Heavy lifting
• Customer service
• Microsoft Excel
• Brazer (3 years) (3 years)
• Forklift
• CGMP
• Writing skills
• Microsoft Word
• Quality Assurance
• Microsoft Word (10+ years)
• Machinist (1 year)
• Heavy Lifting
• Pallet Jack
• Rf scanner (10+ years)
• POS
• Basic math
• Sales
• Hospitality
• Information security
• Materials Handling
• Computer literacy
• Quality Inspection
• CNC
• Merchandising
Certifications and Licenses
Driver's License
October 2018 to November 2024
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