Human Resources Employee Relations

Cerissa Jackson Montgomery

Location: Greenwood, Indiana

https://www.linkedin.com/in/cerissa-jackson-2971a863/

Cerissa is very passionate about recruiting and all things in HR. She enjoys meeting new people and playing a part in

connecting great candidates with their dream jobs. She is results-oriented with proven success working with strategic and operational human resources. She is able to build relationships and strengthen employee relations across the organization. She is a trusted human resource Partner adept at collaborating with leadership to advance strategic operational human resources across a large span of multi-site operations, working cross-functionally with all levels within an organization. She is respectful, reliable, detail orientated and highly motivated to bring quality into operational excellence and cohesiveness into an organization. She lives in Greenwood, Indiana and is willing to work hybrid 2 to 3 days a week in Bloomington, IN office location. She is available to start immediately upon confirmation.

Professional Summary:

•Extensive experience in both the corporate and management consulting sectors.

•Strong technical and business acumen. Deep sourcing skills with extensive experience sourcing passive candidates. Excellent candidate assessment skills.

•Deep expertise in recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing.

•Self motivated professional who achieves results and has superior ability to perform several projects simultaneously. Excellent interpersonal and rapport-building skills.

•Experience working with ATS like Recruit CRM and Workday.

Education:

Masters in Business Management

Bachelors in Healthcare Administration

MITI Certification: Python, Numpy, Panadas, Matplot, Sklearn

Professional Experience:

Arrow Workforce Solutions

Recruiter Mar 2020 – Mar 2023

•Screenedpotential candidates for fit within the position, including skills, education, experience, and competency.

•Responsible for full life cycle recruiting (briefing, posting, screening, interviewing, negotiating and hiring) for various positions, with a focus on strong hiring manager partnership as well as excellent candidate experience.

•Developed and implement organizational recruiting strategies to attract and find diverse and quality candidates.

•Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified individuals

•Ensured the staffing needs of the company are being met, with a long-term talent strategy in mind

•Devised and implement sourcing strategies to build pipelines of potential applicants, such as employer branding initiatives

•Created and implemented end-to-end candidate hiring processes to ensure a positive experience

•Formed close relationships with hiring managers to ensure clear candidate/interviewer expectations

•Coordinated with hiring managers to identify staffing needs in different areas and departments

•Determined selection criteria for candidates by liaising with managers and other members of staff

•Sourced applicants through online channels, such as LinkedIn and other professional networks

•Created job descriptions and interview questions that reflect the requirements for each position

•Identified and refine down the most suitable talent from available candidates

•Planned interview and selection procedures, including screening calls, assessments, and in-person interviews – if possible

•Assessed candidates’ information, including C.Vs., portfolios and references

•Organized and attended job fairs and recruitment events to build a strong candidate pipeline

•Kept records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders

Walmart Jul 2018 – Mar 2020

Human Resource Rep

•Supports enrollment activities for designated benefits plan(s)

•Serves as subject matter expert for all employee benefits; understands the administration of insurance benefit programs; works closely with HR staff, broker, and benefit carriers for overall benefit administration; assists in the enrollment of eligible employees and dependents and resolution of benefit issues

•Maintains current knowledge of federal and state regulatory requirements to actively support Walmart's compliance efforts and reporting of personnel matters

•Works closely with the HR staff to ensure the integrity of files and documents

•Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, retention initiatives, morale; occupational health and safety; and training and development

Navistar Jun 2006 – Jun 2018

Operations Manager

•Manage day-to-day operations within the organization

•Oversee employee work on a daily basis to ensure adherence to organizational standards and guidelines

•Meet regularly with managed employees to provide critical feedback and encouragement

•Manage employee schedules, to include setting hours and timesheets

•Track employee activity, to include successful completion of designated tasks

•Liaise with senior-level officers to coordinate and report on ongoing issues

•Create and deliver reports to senior-level officers and maintain effective meeting notes

•Identify organizational or employee-related issues and create effective solutions

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