Hospitality Services Customer Service
Resume:
Donald Cathren
Indianapolis, IN *****
***********@*****.***
Professional Summary
Dependable, flexible, and patient individual with an extensive background in Food and Beverage, Healthcare, and Hospitality Services. Possess strong work ethic, leadership, and time management skills. Able to effectively communicate with internal and external customers in a fast-paced work environment. Seeking a management position where I am able to apply more than six years of training and supervisory experience with an organization that promotes career growth and development.
· Hard worker that works well with others and well under pressure
· Trained other foodservice staff
· Excellent time management skills
· Performed monthly safety inspections
· Experience working in Food and Beverage, Logistics and Hospitality Services
· Sharp and creative in solving problems
· Prepared client’s meals according to their dietary restrictions
· Handled monetary transactions and assisted with deposits as needed
· Prepared customers order accurately and efficiently
· Provided excellent customer services
Authorized to work in the US for any employer
Work Experience
Crystal Catering-Indianapolis, IN
January 2024 to Present
Marquette Manor-Indianapolis, IN
January 2021 to December 2022
IUPUI-Indianapolis, IN
January 2019 to December 2021
Women's, Hospital-Indianapolis, IN
January 2014 to December 2019
Hooverwood Nursing
· Trained approximately 15 employees in Food Services
· Communicated safety procedures and instructions to newly hired staff members
· Assisted new hires with completing paperwork
· Cross-trained employees on various functions
· Assisted with development of training materials
· Conducted mandatory quarterly departmental trainings Education
High School Diploma
Arlington High School-Indianapolis, IN
Skills
• Cashiering
• Food preparation
• Leadership
• Customer service
Contact this candidate