Business Data Analyst
Resume:
Reseda, CA *****
Phone 818-***-****
*********@*****.***
Christopher A. de Joya
Objective
As an experienced data analyst, I plan to obtain a position in a company that will enable me to use my strong organizational skills, educational background, work experience, and the ability to work well in a team setting. Education Fall 2006– Spring 2010 Cal State University Northridge Northridge, CA Bachelor’s in Health Sciences (Health Administration)
! Dean’s List (Fall 2006 Spring 2008)
Work
experience
October 2017 - Present Health Net, Inc. Woodland Hills, CA Business Analyst II
! Data analytics for operational and process improvement for Provider Data Management
! Perform various analysis and interpretation for business needs and recommend potential business solutions and assist with implementation
! Assists in analyzing/monitoring SQL Database reporting and Microsoft SSIS
! Assisting with formulating and updating departmental policies and procedures
! Lead problem solving and coordination efforts between departments and troubleshooting PDM’s automation process
February 2016 – October 2017 Health Net, Inc. Woodland Hills, CA Business Analyst I
! Data/Production analysis for operational and process improvement
! Responsible for monitoring/assigning workload to various teams within the department
! Assists in daily/weekly reporting
! Assists in analyzing/monitoring SQL Database reporting November 2014-February 2016 Health Net, Inc. Woodland Hills, CA Utilization Management Coordinator Sr.
! Project planning for the Medicare Outreach Team
! Responsible for production tracking and staff allocation for various projects within the department
! Assists in daily/weekly reporting within the department
! Analyzing data to identify solutions for better project results June 2012-November 2014 Health Net, Inc. Woodland Hills, CA Utilization Management Coordinator II
! Contacting Health Net members and providing Medicare benefit information
! Assisting other HN departments (MRU); gathering information, verifying authorizations, requesting clinical records per procedure
! Assists in daily reporting within the department April 2012-June 2012 Applied Perceptions, LLC. Simi Valley, CA Production Agent
! Customer correspondence through e-mail/phone
! Data entry/administrative duties
! Assisting in product logistics
October 2011-April 2012 Adolescent Growth Inc. Los Angeles-Commerce, CA
Operations Manager
! Contribute to short and long-term organizational planning and strategy as a member of the management team
! Ensuring policies and procedures are being properly implemented by staff
! Medication Management
! Facilitating patient intakes
! Responsible for hiring and training staff, making weekly schedule, managing client-staff ratio
Skills Advanced knowledge in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Teams, Access). Experience with SQL database scripting, data validation, and data clean-up. Experience in User Acceptance Testing (UAT). Knowledge of managed care information systems. Understanding of HIPAA transactions. Familiar with Joint Commission accreditation standards for Durable Medical Equipment companies and Rehabilitation Facilities. Experience in the ISO Quality Management System. Experience in processing payments and transactions in QuickBooks.
References
Ethel Stith
Manager Health Net, Inc.
21281 Burbank Blvd.
Woodland Hills, CA
Asther Letada
Business Analyst
Health Net, Inc.
Wendy Munoz
Supervisor Intake
21281 Burbank Blvd.
Woodland Hills, CA
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