Customer Service Data Entry

Patricia PR Rogers

C U S T O M E R S E R V I C E

R E P R E S E N T A T I V E

Data Entry

Medical terminology

Prior Authorization

Multi phone lines

Computer literacy

Negotiation Tactics

Payment Processing

S K I L L S

816-***-****

Kansas City,MO

***************@***.***

I am a qualified and professional Customer Service Representative with twenty years of experience in database administration and administration. Strong interpersonal and negotiation skills. Team player with an eye for detail.

P R O F I L E

E X P E R I E N C E

Parallon

Waddell & Reed Financial Corporation

Feb 2023 - Present

08 /1999 - 08/2015

FINANCIAL COUNSELOR

Assist patients with financial payments

Update demographics & insurance plans

Collaborate with case managers/families on behalf of patients CUSTOMER SERVICE REPRESENATIVE

Collaborated with Field Reps regarding accounts

Made inbound/outbound calls

Distributed documents to various departments

City Union Mission

11/1996 - 08/1999

ANALYSIS CONTENT

Curated weekly newsletters

Multi phone system through 14 line switchboard

E D U C A T I O N

Pioneer Community College

1988

SECRETERIAL CERTIFICATE

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