Security Officer Customer Service

******.*********@*****.*** Cell: 646-***-****

** ******** *** *****

Keisha Nicole Dollison

Objective

Seeking a position with a company or institution that will offer me a consistently positive atmosphere to learn and implement new technologies in order to provide an excellent customer service experience to clients.

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Experience

Jun 2009 - Jan 2015 Royal Realty Corporation New York, NY Security Officer – One Bryant Park

Prepare daily reports and routines. Patrol on foot or to assure the security of the assigned area.

Provide escort services to visitors and customers. Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized persons etc. Inform and warn violators of rule infractions like smoking, loitering, carrying forbidden things.

Feb 2015 - Jan 2016

Security Officer – One World Observatory (Legends) Screen guests and their belongings at visitor check in to assure the safety of the observatory.

Provide information and assist visitors and guests. Provide security and assistance to dignitaries for high profile events. Jan 2016 - Present Royal Realty Corporation New York, NY Matron – One World Trade Center

Ensure tenant space looks clean, presentable and inviting at all times for tenant satisfaction.

Respond and complete tenant requests.

Duties include: sweeping, mopping, sanitizing and replenishing restrooms and pantry areas.

Education

2012-2015 Ashford University Chandler, Arizona Keisha Resume 2018.docx

Childhood Education and Administration

2002-2006 Erasmus High School High School Diploma Brooklyn, NY Licenses & Certifications

New York State Security Guard License

Jan 2017 - Current Electrocardiogram Certificate Mar 2017 - Current Phlebotomy Certificate

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