Security Officer Customer Service

KIM RANSOM

Dallas, Texas ***** / ***********@*****.*** / 214-***-****

PROFESSIONAL SUMMARY

Experienced Security Officer with over 6 years of providing quality security service and 30 years of knowledgeable customer service. I have the ability to adapt to new environments and a passion for growth, learning new things, and constructive criticism. I have the ability to be alert and detail oriented. I am a consistent worker who possesses the ability to train and work well with others.

SKILLS

●Premises CCTV Surveillance

●Patrolling

●Customer Service

●Daily Log Keeping

●Multi-tasking

●Teamwork

●Training

●Proficient in MS Office

●Outstanding organizational skills

●Diligent with great attention to detail

EXPERIENCE

5/23 to Present Security Officer

Allied Universal Security

Security Officer of Allied Universal is responsible for the security and safety of client’s property and personnel, know and adhere to all companies’ policies and procedures, and implement emergency responses. The Security Officer of Allied Universal has the responsibility to protect property, staff, and guests by maintaining a safe and secure environment. Evict unauthorized violators. Watch alarm systems or video cameras and operate/detecting emergency equipment.

●Patrol premises regularly to maintain order and establish presence

●Monitor and authorize entrance of vehicles or people in the property

●Secure all exits, doors and windows after end of operations

●Check surveillance cameras periodically to identify suspicious or unlawful acts

●Respond to alarms by investigating and assessing the situation

●Submit reports of daily surveillance activity and important occurrences

●Greet customers, clients, and staff professionally and checked them in with valid identification

●Inspect and patrol premises regularly

●Record and investigate incidents

●Detecting any suspicious activities and preventing vandalism, theft, and any other criminal behaviors

●Secure all exits, doors and windows

●Provide assistance to people in need

EDUCATION

The University Of Alabama; Tuscaloosa, Alabama

Bachelor of Arts Concentration: History; Minor Concentration: English

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