Program Manager / Delivery Leader Role

Sharada MG

Program Delivery Leader $**M Portfolios 150+ Teams Cloud, Agile, AI & ML, BFSI, Healthcare, TELCOM Bangalore, India *******.**.*******@*****.*** +91-819******* LinkedIn SUMMARY

I turn complex delivery into business momentum.

Over 18 years, I’ve led $15M+ portfolios and 150+ FTEs across global programs with PwC, TCS and Siemens. Delivered large scale programs with BFSI and Healthcare clients Cardinal Health, Commonwealth Bank, PayPal, Credit Suisse, Ameriprise Inc., Scotia Bank, Tata Sky-DTH and EMC2. I’m trusted to execute at scale with CXO alignment, zero escalations, and full compliance. This includes leading 25+ AWS migrations and recovering failing initiatives across regulated environments. KEY WINS SNAPSHOT

● $15M Portfolio, 150+ FTEs: Grew account by 20% while improving delivery precision and profitability.

● 25+ App AWS Migration: End-to-end migration with near-zero downtime under a $1.2M–$1.5M budget.

● 100% Audit Closure: Delivered 100+ projects with zero compliance flags across critical domains.

● Practice Builder: Drove Agile, QA, and Ops process maturity while scaling new client onboarding. CORE CAPABILITIES

• Program & Project Management: Project/Program Management, Portfolio Management, Agile (Scrum, SAFe), SDLC, Change Management, Risk Management, Budgeting, Compliance

● Agile Delivery Leadership

● Large-Scale Team Orchestration (150+ FTEs)

● Executive Stakeholder Management (Partner/MD/CXO)

● Portfolio Growth, Practice building and maturity

● Domain depth - Banking, Healthcare and Telecommunication

● AWS Migrations & DevOps Enablement

● AI and ML Knowledge: Supervised/Unsupervised Learning, Deep Learning, Python, NLP Basics, Data Visualization, ML Model Deployment, AI Use Cases https://github.com/SharadaMG?tab=repositories EXPERIENCE

PricewaterhouseCoopers Bangalore, India

Program Manager Aug 2022 to Jun 2025

• Directed delivery for a $15M portfolio across internal products and Cardinal Health, scaling operations to 250+ FTEs.

● Expanded account by 20% through precise delivery, cost optimization, and team restructuring.

● Led automation and QA transformation across healthcare client environments, increasing release velocity by 30%.

● Built C-level alignment with 10+ Director, MD, and Partner stakeholders to drive program traction and expansion.

● Championed Agile delivery across 8+ scrum teams, streamlining governance and boosting team productivity. Tata Consultancy Services Bangalore, India

Delivery Manager Oct 2007 to Aug 2022

● Led 150–175 cross-functional FTEs across Healthcare, Banking, and DTH portfolios, delivering business- critical transformation programs.

● Directed 25+ app AWS migration from assessment to deployment, achieving 99.9% uptime and securing a

$15M client contract.

● Delivered Agile-based programs across regulated domains (Banking, DTH, Networking, Healthcare), accelerating time-to-market and reducing delivery risk.

● Executed Siebel and database migrations, QA strategy, and end-to-end deployments with zero client escalations.

● Managed a portfolio of 12 apps, delivering 100+ projects on time with 100% compliance and audit closures, driving process maturity.

● Audited 15+ internal projects for process and compliance - recognized as Best Auditor for driving excellence in delivery standards.

Siemens Information Systems Ltd Bangalore, India

Test Analyst Oct 2006 to Oct 2007

● Delivered high-quality testing for the Syngo product suite, contributing to internal QA and demo cycles.

● Won Best Performer award for automation excellence and test cycle delivery. EDUCATION & CERTIFICATIONS

• IIM Bangalore – Executive General Management Program (2025–2026, Ongoing)

• IIIT-Bangalore – Executive Postgraduate in AI & ML (2022–2024)

• MSc in Electronics, Bangalore University (2002–2004)

• Certifications:

PMP SAFe Agilist Certified Scrum Master AWS Solution Architect – Associate AWS AI Practitioner PRINCE2 Practitioner AWS Cloud Practitioner Iron Lady Leadership Program TECHNICAL SKILLS

• Cloud Platforms: AWS

• AI & ML: Python, NLP Basics, ML Model Deployment

• Agile/DevOps: Jira, Confluence, CI/CD pipelines

• Tools: GitHub, Tableau

• Methodologies: Agile, SAFe, Scrum, SDLC

AWARDS & RECOGNITION

● Finalist – ‘Women in Technology’ White Paper (2023)

● Best Process Improvement Project (2022)

● Best Auditor Award – Internal Compliance (2019)

● Recognized for CARE Connectivity Events (2023)

● Led Campus Hiring Drives – TCS (2018)

● Multiple client appreciations for delivery excellence

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