James Ziegler
Jamaica, NY *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
House Manager
Salvation Army - Springfield, NY
**** ** ***ember 2023
Responsibilities
Process intakes, Conduct Computer & hand written paper work, Crisis intervention, Monitor Clients interactions, Answer phones take messages, Counseling as needed. House Manager
Daytop inc. Drug Rehabilitation
September 2013 to July 2014
Responsibility's
Intake new residents, Supervise residents chiefs, Supervise building Maintenance, Supervise Security, Take urine, Issue Metro cards and Petty Cash as needed, Conducted morning meeting, and Counsel as needed.
House Manager/ Security
Hanac inc. - Astoria, NY
September 2012 to September 2013
Responsibilities
As both security and house manager my duties varied because this was a senior population. Front Desk Monitor
Queens Boro Council - Astoria, NY
May 2012 to September 2012
Responsibilities
Engage general public light clerical answer phones take messages and conduct intake as needed sort and distribution of mail.
Program Aide
Bowery Residence Committee - New York, NY
May 2008 to September 2011
Responsibilities
Security within twin 6 story structures. Monitor clients interactions and crisis intervention. Case Manager
Service for the Undeserved-Pier Diem - Brooklyn, NY January 2008 to May 2008
Responsibilities
As a pier diem case manager working 12 to 8 my responsibilities were limited. However I did on occasion have administrative duties in processing notes and organization of there records as well as provide referral services as needed Conduct case conference with staff. Postal Worker-Temp
U.S. Postal Service - Brooklyn, NY
November 2006 to September 2007
Responsibilities
I had various potions that ended with mail delivery Case Manager
Institute for Community Living - Queens, NY
April 2005 to June 2007
Responsibilities
Counsel teach ADL life skills prepared them to move out on their own, issue medications, Case conference with medical, psychiatrists, and or social service professionals to prepare clients to move on to there next phase in there lives. Teaching how to maintain their medication regiments. Senior Case Manager
Community Health Care. Network- Pier diem - Brooklyn, NY August 2004 to April 2005
Responsibilities
Coordinated services for our patients through a staff of 4. Attend court session with court appointed federal and city prosecutor's and court appointed Substance abuse counselors. Meet with Hosa officials as needed and Social workers. ACS and medical doctors regarding child endangerment and clients medication module.
Security Supervisor/ House manager
Doe Fund-RWA
April 1996 to August 2004
Started as Security officer maritain order within the facility. Promoted to Security Supervisor. Eventually promoted to House Manager. Duties included clients statistics, DHS collaboration issue Metro cards and petty cash as needed.
Substance Abuse Counselor
Project Renewal - New York, NY
September 2001 to April 2003
Responsibilities
Conduct various groups that included rel asp prevention, triggers and environmental factors to prevention of drug use. Maintain vital records as well as consulting with Parole officers outside programs, and or medical and psychiatric professionals to assist clients with goal attainment. Education
BA
College of New Rochelle
Skills
• Graduate course in Substance Abuse (2 years)
• Motivational Interviewing
• Data Collection
• Clinical Trials
• Case Management
• Behavioral Therapy
• Crisis Intervention
• Individual / group counseling
• Social work
• Cognitive behavioral therapy
• Statistics
• Crisis management
• Child & family counseling
• Help desk
Certifications and Licenses
Security+ Fire Guard + F-80
August 2017 to March 2019
Security license, Fire Guard, and Fire Saftey coordinator license First Aid Certification
CPR Certification
Assessments
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Publications
James Ziegler Resume
July 2018
Additional Information
Address
8241Parsons Blvd
Jamaica, NY
11432,Apt 211