Customer Service Representative
Resume:
Kate Duff
Chicago, IL *****
*******.*****.****@*****.***
Work Experience
General Manager
Wag Hotels - Chicago, IL
September 2022 to November 2023
Over-Sought operations, direct contact with clients, ran payroll biweekly, hired team members, scheduled staff according to budget, and trained new employees. Team Lead
Pooch Hotel - Chicago, IL
May 2018 to September 2022
I managed the team throughout our shift. I was in charge of overseeing operations and making sure guests were checked in and out properly. I would make sure back of house ran smoothly. Pets were fed on time, medications were administered properly, and my employees yees got their breaks on time and stayed on top of tasks.
Customer Service Representative
Wags N Wiggles - Tustin, CA
October 2016 to December 2016
Ran the front desk, greeted clients and their pups, cleaned kennels, prepped meals, and gather the pups and belongings to bring out to their pet parents.
Accounts Payable Clerk/Customer Service
Cushing - Chicago, IL
July 2006 to August 2015
I was in charge of paying the company bills, cutting checks weekly, balancing the P&L, and preparing documents for IRS audit. I was also the face of the business, as a receptionist and customer service representative. Directly customers where to go and collecting payment. Education
High school diploma
Regina Dominican - Wilmette, IL
August 2002 to July 2006
Skills
• Cashiering
• Accounts Payable
• Team Management
• Meal Preparation
• Management
• Profit & Loss
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