Account Executive Project Manager
Resume:
*********@*****.***
Pines, FL 33025, USA
CONTACT INFO.
Paylite
Account Executive 12/2024 – Present
Foster strategic client partnerships through tailored communication strategies & proactive issue resolution, ensuring exceptional client satisfaction and loyalty. Orchestrated lead generation initiatives leveraging market research, networking, and cold outreach, yielding a robust sales pipeline. Craft customized solutions aligned with client objectives, leveraging data-driven insights to address complex challenges.
Spearhead account monitoring initiatives to identify growth opportunities, maximizing revenue through upselling and cross-selling strategies. LeahLuxx Estates, LLC - Miami, FL
Owner 01/2019 – 03/2023
Directed daily operations with a focus on efficiency, ensuring cleaning crews delivered superior results within strict timeframes. Developed innovative marketing strategies & refined customer service protocols to expand bookings and enhance guest experiences.
Streamlined scheduling and task delegation, optimizing crew productivity and delivering high-quality results on tight timelines. Resolved maintenance issues, processed refunds, and minimized disruptions. APi Signs, LLC - Chicago, IL
Project Manager 09/2011 – 03/2016
Orchestrated complex project lifecycles, ensuring meticulous planning, resource allocation, and adherence to strict deadlines.
Developed client proposals to secure long-term engagements and led cross- functional teams to achieve project objectives within budget and timelines. Designed comprehensive project schedules and progress reports, delivering transparency and fostering client trust.
Robert Morris University - Chicago, IL
Bookstore Clerk 01/2009 – 09/2011
Managed customer orders with precision, leveraging advanced POS systems to maintain operational accuracy.
Reconciled daily transactions, prepared sales reports, and oversaw logistics and shipping to ensure timely and secure delivery of customer purchases. James Rosas Law Office - Chicago, IL
Paralegal 03/2010 – 03/2011
Scheduled and coordinated client consultations, providing timely updates and maintaining meticulous case documentation.
Assisted with legal document drafting, research, trial preparation, and case filings, ensuring compliance with legal standards and deadlines. STLJ Consultants - University Park, IL
Administrative Assistant 07/2007 – 09/2009
Oversaw executive schedules, ensuring seamless coordination of meetings, deadlines, and critical appointments.
Communicated technical diagnoses to clients & implemented tracking systems to enhance equipment management and efficiency.
PROFESSIONAL EXPERIENCE
AREAS OF EXPERTISE
Strategic Client Acquisition & Retention
Project Management Techniques & Data-
Driven Decision-Making
Comprehensive Administrative Support
Marketing Strategy and Brand
Development
Operational Workflow Optimization
Cross-Functional Team Leadership
Conflict Resolution & Risk Mitigation
TECHNICAL PROFICIENCIES
Proficient in CRM Software to Increase
Productivity
Booking Platforms: Airbnb, Vrbo,
Bookings.com
Office Suite: Microsoft Word, Excel,
PowerPoint
EDUCATION
Robert Morris University - Chicago, IL
Bachelor of Professional Studies Degree
11/2010
Concentration: Law Office Administration
Minor: Management & Marketing
REFERENCES
References are available upon request.
LAWANDA L WOODS
Dynamic and detail-oriented professional with extensive experience in account management, project oversight, and administrative operations. Demonstrates exceptional interpersonal skills, strategic problem-solving, and the ability to streamline processes for optimal efficiency. Adept at cultivating client relationships, driving revenue growth, and leveraging CRM tools to achieve organizational goals. Account Executive Project Manager
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