Customer Service Order Fulfillment

Joanna Schmalbach

Mulvane *** cedar brook cir Mulvane. Zip code 67110 385-***-**** • *************@*****.***

Professional Summary

Proven track record in enhancing warehouse efficiency and customer satisfaction at Bullfrog Spas Factory, demonstrating expertise in shipping procedures and exceptional problem-solving abilities. Skilled in cash register systems and known for dependability, significantly contributing to team goals with a positive and proactive approach.

Skills

Shipping procedures

Packing expertise

Stock control

Dependable and reliable

Pallet arrangement

Problem-solving abilities

Customer service excellence

Cash register systems

Multitasking Abilities

Written and verbal communication

Work History

Warehouse Inventory/Order Fulfillment Associate, 08/2022 to 10/2024

Bullfrog Spas Factory – Herriman, UT

Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.

Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.

Streamlined order fulfillment processes by implementing efficient picking and packing techniques.

Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.

Cashier/Kitchen/Customer Service, 07/2019 to 08/2022

Harmons Grocery Store – Riverton, UT

Greeted customers entering store and responded promptly to customer needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Promoted excellence in food quality and presentation for kitchen staff.

Kept kitchen clean and organized by performing daily maintenance tasks.

Packaged foods for customers meal orders.

Cashier, 02/2018 to 07/2019

Deseret Industries – Riverton, UT

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

J.D.: 10/2005

Universidad Simon Bolivar

Languages

Spanish

Native or Bilingual

English

Limited Working

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