Tammy Murphy
Enthusiastic medical biller, Also highly efficient with experience in hospital biller. Excellent multi-tasker and demonstrated team player with a positive attitude. Seeking a position requiring patient contact in which I can show forth my excellent people skills and dedicated work ethic with the public. I also have a quality for strong attention to detail and extensive knowledge of medical terminology. Over 20 years of experience in hospital inpatient/outpatient surgery coding. in ICD-9 and ICD-10. Familiar with commercial and private insurance carriers, workers compensation, Tricare, private pay,and special Knowledge with Medicaid applicants thru FQHC facilities through out the country. Skill Highlights
Healthcare billing proficiency
Strong medical ethic
Problem resolution ability
Extensive medical terminology knowledge
Chart preparation/filing aptness
Medical coding capability
Professional Experience
Collections Specialist/BillingSpecialist
January 1999 to April 2011
The Neurosurgical Group - Pensacola, Fl.
Scheduling patients appts, procedures,and surgeries, collecting co-pays, collecting authorizations for procedures, appts etc. Billing and coding invoices data entry on charges and prepared accounts receivable and expected revenue reports for controllers. Billing claims to Medicare and Medicaid. Worked Workers compensations claims contracts,,private pay accounts with collection agencies, Follow up, etc Select Specialty Hospital
April 2014 to November 2018
Front Desk Receptionist/ Admissions Coordinator
Answered multi phone line, PBX system, incoming/Outgoing mail, ordering supplies, Worked as assistant to CEO, Arranged flight reservations, scheduled meetings, record minutes, paid attention to payments, bank deposits, etc. West Florida Hospital/Parallon - Pensacola, Fl.
Medicaid Advocate Advisor Jan 2019 to May 2021
Helped patients with financial assistance with inpatient and outpatient stays, assisted patients to understand their bill, and help with financial assistance thru Medicaid, by starting Medicaid applications. I would help patients who would qualify for Medicaid, in which it would provide health care benefits to low-income individuals who meet certain eligibility requirements. Medicaid programs are funded by the federal and state governments. Therefore after checking eligibility because Medicaid differs from state to state; most Medicaid members fall under the low-income level.
Community Health Northwest Florida
Present Employer
Charge Entry Data Specialist.
Enter charges for Radiology and Lab, making sure procedure and ICD-9 codes are billing accurate. Pulled Patient records and updated any needed charge. Worked closely with providers and any other clinician that is need Or required to make sure record is accurate so all claims can go out clean so payment can be made in a timely manner From each insurance carrier,
Insurance Claims Specialist for the Dental department, for 8 providers. Make sure all claims, as clean and accurate, As possible, by verifying all insurance, collecting authorization if required. Paying close attention to detail, so each claim Can be paid within 30 days or less. Also serves as a Patient Service Advisor, in which I check in and out patients. Schedule appointments, greet patients in a friendly and professional manner, to always be sure to show intelligence So it will make the company look good, yet make the patient feel welcomed and at ease with the facility they have chosen for their families needs.
If patients do not have health or dental insurance, I would then offer financial assistance thru FQHC to help the patient Take care of the family.
Skill Highlights
Always Maintain strict confidentiality
Knowledge of Medicare and Medicaid, HMO’s, etc.
ICD-9
Electronic Medical Record (EMR)
CPT-Coding
HIPAA Compliance
Patient Focused Care
strong Planning Skills
Strong Work Ethic
Team Player with a Positive Attitude