Customer Service Front Desk

# Martha Menard

*Contact Information*

- Address: 20401 NW 17th Ave

- Phone: 786-***-****

Email:m:**************@*****.***

FRONT DESK RECEPTIONIST

Energetic and friendly receptionist with experience providing administrative support and customer service to clients and internal staff. Provides excellent customer service and builds relationships.

*Work Experience*

*Front Desk Receptionist, Elite Guard (January 2021 - November 2025)*

-Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues.

Supports managers with business documentation and professional demeanor at all times.

Efficiently processes updated client information and payments into database.

Prioritizes tasks while staying focused on several projects simultaneously; diligently follows up on outstanding items.

Ability to multitask effectively in a fast-paced environment.

Maintains a friendly, approachable style to build relationships and work harmoniously with others at all times.

Bilingual in English and Spanish.

Technology snapshot: MS Office (including Word, Excel, and PowerPoint), Oracle Calendar, and Internet savvy.

*Skills*

- Customer Service

- Data Entry

- Appointment Scheduling

- Electronic Health Records (EHRs)

- Microsoft Office Suite

- Excellent Communication and Interpersonal Skills

Contact this candidate