Computer Engineer A Team

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RENE ANTONIO DIAZ RETAMALES

cl.linkedin.com/in/RENEANTONIODIAZ

Mobile: (569-********

Mail: ****.*******.****.*@*****.***

SUMMARY

Computer engineer with 20 years of experience in the technology area in different industrial sectors, with large experience in different IT scopes, like development, DBA, Support, infrastructure, networks, BI, automation, management and projects.

Professional with extensive experience working in multinational corporations and working with people of different cultures.

Enthusiastic, energetic, proactive and methodical with strong ethics and values. Seeking to create good teams and fostering a good work environment.

WORK EXPERIENCE

WURTH CHILE (www.wurth.cl) Supplies and tools industry 2021 until now TI Area Chief

Responsible for leading the IT area of the international subsidiary Wurth Chile, leading for the entire technological operation of the company, directing the implementation of new technologies in coordination with multicultural teams from around the world.

• Leads support and technological operational continuity. (500 employees, 8 stores and 2 warehouses)

• Leads and collaborates in the implementation of new technologies according with the group sales strategy.

• Manages IT budget, acquisitions and service contracts.

• Manages internal development and processes improvement.

• Leads SAP project and Implementation

• Responsible of Implementation of Cybersecurity area KNOP NATURISTIC PHARMACY (www.farmaciasknop.cl) Pharmaceutical 2015 until 2012 TI Area Chief

Responsible of leading the Pharmacy IT area, coordinating the support team, hardware and software implementation at national level, managing projects, budgets, purchases, implementations and the organization operational continuity, meeting the expansion needs of the company, and researching the best technological solutions applicable to the organization.

• Leads and coordinates the implementation of new technologies.

• Manages contracts and purchases with suppliers.

• Responsible for the analysis, structuring and availability of business data. (BI)

• Coordinates support nationwide.

• Improves the IT area using IT standards and methodologies.

• Leads the development area.

• Supports the business by implementing omni-channel commerce. 2

ORACLE (www.oracle.com) Technology 2011 to 2015

Principal Support Analyst

Responsible for providing support in English to global JD Edwards EnterpriseOne application clients, including issues related to installations, updates, configuration, performance and general technical problems.

Researches and solves critical client issues within a tight deadline, through investigate, replicating the issue, communicating with the client.

Manages high priority Cases, when production was down or solutions have not been found, by organizing international web meetings with client and specialized development teams until the issue was solved.

Researches and finds solutions to complex situation documenting the causes the scenarios and the solutions.

Maintains constant contact with customers looking to improve the level of satisfaction on the support given.

VITAMINA WORKLIFE (www.vitamina.cl) Kindergartens Chain 2010 to 2011 Developer Engineer

Developing the internal organization system, defining work methodologies, coordinating and managing projects, researching and integrating new technologies.

Participating in data analysis and modeling using data bases and specialized software like Business intelligence and Xcelcius.

Researches and incorporates a new programming framework to the company (Infragistic), this duty considered cost analysis, software demonstrations and direct contact with the supplier, with excellent results.

Manages and defines software solutions for several corporate business situations, performing all software development phases. (Planning, Analysis, Design, implementation, maintenance )

Designs services and applications to transfer important information from inside and outside of the corporation. Involving the networking teams, the technology and the management area. TECHPOINT - MINTALB (www.mintlab.cl) Medicine 2009 to 2010 Developer Engineer

Developing a chemical processing plant management software, designed based on a very modern technology with high quality standards.

Researches, learns and applies new technologies upon customer requirements. (Windows Communication Development Foundation and Windows Presentation Foundation with suite Infragistics)

Works developing applications for pervasive devices used in the processing plant to read bar codes accessing to the business data.

Works as part of a well-structured team, in a MVC developing model.

Understands and consumes web services to design the frontend layers

Coordinates with the QA Teams fixes and improvements. 3

OPENGETS (www.opengets.cl) Financial Software Development – Collection 2007 to 2009 Project Coordination – Developer

Coordinating Projects, defining use cases, participating on meetings with customers, taking requirements, and taking part in the implementation of different technology solutions.

In charges of a retail company automation project, which send important business information to the Chilean Chamber of Commerce, which requires the implementation of different technologies working with critical data.

Develops and predictive dialer integration with the collecting company software.

Assists actively in the projects management of the company, which demands management skills and requires knowledge in the business scope. (Financial - Collection)

Develops a software that automates some critical processes that required to be executed manually. (own initiative)

STUDIES

1999-2003 Computer Engineer UNIVERSIDAD TECNOLOGICA DE CHILE INACAP 2016-2017 IT Management MBA UNIVERSIDAD TECNOLOGICA DE CHILE INACAP LANGUAJES

Spanish Native and English Spoken and Written.

TOEFL Competent Level

TECNOLOGY TOOLS

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