Data Entry Customer Service

Emely Delacruz

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New York,NY, 10026 apt11J

Candidate Description

· Excellent years of experience in Calling and Customer Service.

· Answering emails and phone calls in a fast-paced environment.

· Perform all data entry related work for input customer data into the system.

· Responsible for processing all payments, insurance billing, and billing.

Skills

· Data Entry

· Calling

· Microsoft Office 2010 (knowledge of Word, Excel, PowerPoint).

· Excellent communication and interpersonal skills.

· Bilingual, English and Spanish.

Employment History

Collections

Trigger Points Office New York NY March 2021 to Current

· Answering emails and phone calls in a fast-paced environment.

· Perform all data entry related work for input customer data into the system.

· Customer negotiation, Dispute Management, Communication skills, Numeracy and bookkeeping, Excel proficiency.

· Responsible for processing all payments, insurance billing, and billing.

United States Navy, undesignated April 2019 to January 2021

· Served my country with great pride.

· Worked undesignated to learn each and every job on my ship.

Front Desk/Receptionist

Advanced Eye Care, NYC NY January 2016 to February 2019

· Answering phone calls, setting appointments, and sending medication out to the patient’s pharmacy.

· Organize existing data in a spreadsheet.

· Verify outdated data and make any necessary changes to records.

· Doctor assistant for a glaucoma and cataract specialist.

· Performed test with special instruments such as the UBM, Auto Refractor, Tonometer, Specular Microscope, Visual Field Tester, and Advance Retinal Camera.

Customer Service

TaskRabbit New York, NY March 2017 current

· My main work includes cleaning, stocking and supplying designated facility areas.

· Performing and documenting routine inspection and maintenance activities as well as carrying out heavy cleaning tasks and special projects.

· Responsible for handling inventories.

Librarian

Division of New York University Library New York, NY August 2010 to March 2016

· Accurately shelve materials in their designated area according to their call number.

· Identifying any materials in need of repair and performing other duties assigned by stacks supervisor.

Education

· High School Diploma Edward A Reynolds West Side High School, New York, NY

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