Scrum Master Continuous Improvement
Resume:
***********@*****.***
C O N T A C T
S C R U M M A S T E R
W O R K E X P E R I E N C E
S K I L L S
Senior Agile Scrum Master
Publicis Sapient 2022 - Present
R A P H A E L O S A G I E D E
Scrum Master
Pro4ia Inc
2021 - 2022
Removed Organizational Impediments: Identified bottlenecks in workflows and successfully implemented process improvements, leading to a 20% increase in team efficiency. Optimized Resource Utilization: Aligned team capacity with project priorities, ensuring optimal resource allocation and reducing project lead time by 25%.
Enhanced Stakeholder Communication: Acted as a liaison between development teams and senior leadership, providing data-driven insights to enhance decision-making and project visibility. Developed Key Performance Metrics: Implemented tracking systems to measure sprint velocity, burndown rates, and team productivity, driving continuous improvement. Ensured High-Quality Deliverables: Collaborated with QA and development teams to uphold high-quality standards, reducing post-deployment defects by 30%. Fostered a Culture of Continuous Improvement: Conducted Agile coaching sessions, leading to improved team engagement and increased self-organization.
Key Achievements:
Spearheaded Agile adoption, improving sprint success rates by 35%. Reduced production downtime by 20% through proactive risk management and impediment resolution. Successfully delivered client project, enhancing client satisfaction and meeting key business objectives. Scrum Master
Lafarge Africa Plc
Led cross-functional teams to automate and index work order packages, improving process efficiency by 40%.
Introduced new sprint planning techniques, including workshops that helped the team consistently deliver better results. These efforts set the stage for continuous improvement and project success. Enhanced communication and collaboration with offshore teams, boosting productivity by 30% and reducing delays. My approach ensured that everyone was on the same page, despite time zone differences. Worked closely with stakeholders to ensure that the team’s work aligned with the company’s goals. My ability to connect technical details with business needs helped drive projects that supported the overall product strategy.
Developed velocity prediction roadmaps that increased team performance by 25%, helping teams consistently meet delivery targets.
E D U C A T I O N
Associate of Science in Business
Administration & Management
Sullivan County Community College
Marketing in A Digital World
University of Illinois At Urbana-Champaign
Project Management Professional (PMP)
SAFe 6 Agilist
SAFe Product Owner/Product Manager
Scrum Master Certified (SMC)
AWS/Google Cloud Fundamentals
Bachelor of Science in Electrical/Computer
Engineering
Federal University of Technology
ATLANTA, GA
2014 - 2020
I am a results-driven Scrum Master with a deep-seated passion for the IT industry and its applications across various sectors. With over a decade of dedicated experience in different agile framework. I've consistently driven positive outcomes for organizations by applying Agile methodologies and streamlining workflows across people, processes, and products.
Client Engagements: Provide consulting services to high-profile clients across diverse industries, including Telecommunications, Media & Technology, Travel & Hospitality, and Automotive Facilitated Agile Processes: Led Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives, ensuring effective team collaboration and continuous improvement. Removed Impediments: Identified and eliminated obstacles hindering team productivity, enabling seamless project delivery and enhanced velocity.
Coached and Protected the Team: Guided teams in Agile best practices, shielded them from external distractions, and fostered self-organization to achieve higher maturity levels. Monitored and Communicated Progress: Developed and implemented tracking metrics to measure team performance, ensuring transparency and alignment with iteration goals. Fostered Continuous Improvement and Collaboration: Promoted a culture of continuous improvement, collaborating with other Scrum Masters to refine processes and enhance cross-team coordination. Represented the Team to Management: Acted as a liaison between the team and senior management, disseminating necessary information and ensuring alignment with organizational objectives. Key Achievements:
Enhanced Team Velocity: Implemented process optimizations that improved team velocity by 25%, leading to more efficient project completions.
Successful Project Delivery: Led the team to deliver the [Project Name] ahead of schedule, resulting in a 15% increase in customer satisfaction.
Data-Driven Improvements: Established a data-driven feedback loop using key performance indicators
(KPIs), which enhanced team efficiency by 20%
Project Planning & Implementation
Agile & SCRUM Methodologies
Stakeholder Management &
Reporting
Business Analysis & Requirements
Gathering
Quality Assurance & Metrics
Development
Timeline & Resource Management
Risk Management & Problem
Resolution
Cross-Functional Team Leadership
Member, Project Management
Institute (PMI)
Member, Scrum Alliance
Member PMI New York Chapter.
National Society of Leaders and
Success (NSLS)
P R O F E S S I O N A L A F F I L I A T I O N S
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