Customer Service Entry-Level
Resume:
Cover Letter
Nthabiseng Sekhoto
Evaton West, Gauteng, 1984
********************@*****.***
Dear Hiring Manager,
I am writing to apply for any available entry-level retail position within your company. I am a motivated and reliable individual with a strong interest in customer service, and I believe I would be a great fit for your team.
I hold a National Senior Certificate and have recent volunteer experience assisting learners with Sesotho and Natural Sciences in my community at Evaton West. This experience has strengthened my communication, patience, and problem-solving skills — all of which are valuable in a retail environment.
I am a fast learner who enjoys working with people. I take pride in being punctual, helpful, and respectful. I am confident in my ability to serve customers in a friendly and professional manner. I am also willing to work on weekends and public holidays.
I would appreciate the opportunity to contribute to your store’s success and grow my skills within the retail industry. Thank you for considering my application. I look forward to the chance to speak with you in an interview.
Kind regards,
Nthabiseng Sekhoto
Curriculum Vitae
**Nthabiseng Sekhoto**
Location: Evaton West, Gauteng, 1984
Contact Number: 064-***-****
Email: ********************@*****.***
Availability: Immediately
Languages: English, Sesotho
Profile Summary
Reliable and customer-friendly individual with a Matric certificate and strong communication skills. A fast learner, team player, and always willing to go the extra mile to assist customers. Experienced in working with people through volunteer work. Available to work weekends and public holidays.
Education
National Senior Certificate (Matric)
Fezile Dabi Designated Centre — Upgraded in 2022
Originally Completed in 2018
Volunteer Experience
Homework Assistant – Church Youth Program
Evaton West Jan 2023 – Present
- Assisted learners with Sesotho and Natural Sciences
- Provided one-on-one support with homework and assignments
- Improved learners’ confidence and understanding
- Developed strong communication and leadership skills
Key Skills
- Excellent Communication
- Customer Service
- Teamwork
- Fast Learner
- Friendly & Professional
- Time Management
- Problem Solving
- Punctual and Reliable
- Willingness to Learn and Grow
References
Sannah Sekhoto – 067-***-****
Dieketseng Mosia – 068-***-****
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