Customer Service Be A
Resume:
Jasmine Wilkins
Spartanburg, SC *****
*****.***********@*****.***
Professional Summary
Professional seeking employment to utilize skill base and advance career. Certified phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Expertise in taking the necessary steps to enhance any present skill and acquire new ones. Willing to relocate to: Douglasville, GA - Greenville, SC - Greer, SC Work Experience
Kitchen Manager
SLA Management-Spartanburg, SC
January 2025 to Present
• Oversaw daily operations of a high-volume kitchen, ensuring efficient workflow and timely preparation of food
• Monitored inventory levels regularly to optimize ingredient ordering and reduce costs by XX%
• Managed a team of XX kitchen staff members, providing training, coaching, and performance evaluations
Phlebotomist
CSL Plasma-Spartanburg, SC
May 2023 to Present
I am responsible for setting donors up to a donation machine via venipuncture and once process is complete I am to collect sample while providing excellent customer service. Administrative Assistant
Sparta Transit System-Spartanburg, SC
September 2022 to March 2023
· Executed record filing system to improve document organization and management.
· Answered multi-line phone systems, routing calls, delivering messages to staff and greeting visitors. Medication Technician
The Parker-Spartanburg, SC
December 2021 to September 2022
· Reviewed patient progress to document effects of any prescribed medication.
· Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels. Transportation/companion
Spartanburg Regional Medical Center-Spartanburg, SC October 2019 to November 2021
· Maintained professional image and attitude to positively represent transport company and help build reputation.
· Assisted patients/clients with daily living needs to maintain self-esteem and general wellness. Banking Specialist
TD Bank-Spartanburg, SC
July 2018 to October 2019
· Respond to all customers inquiries regarding the banks electronic banking products.
· Ensure optimal levels of customer service for entire business. Education
License
Spartanburg Community College-Spartanburg, SC, US
2023
Diploma
Dorman High School-Roebuck, SC, US
2007
Skills
• Medical terminology
• Hospital experience
• EKG
• Leadership
• Caregiving
• Supervising experience
• Telemarketing
• Organizational skills
• Mentoring
• Aseptic technique
• Communication skills
• Geriatrics
• Laboratory experience
• Teaching
• Computer literacy
• Higher education teaching
• Computer skills
• Curriculum development
• Clerical experience
• Customer service
• Administrative experience
• Call center
• Banking
• Phlebotomy
• OR experience
• Photography
• Venipuncture
• Time management
Certifications and Licenses
Certified Phlebotomy Technician
CPR Certification
Driver's License
March 2022 to March 2030
Certified Medication Aide
Certified Medication Technician
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