Customer Service High School

Guadalupe Durazo

Based in Phoenix, Arizona P: 602-***-**** E: ******************@*****.***

Objective

Looking to apply my skills and experience with an organization that values good work ethic, great customer service and professionalism.

Education

HIGH SCHOOL DIPLOMA MAY 2020 Alhambra High School

· General Curriculum

Skills & Abilities

· Excellent time management, leadership and organizational skills

· Experience working in a team environment and providing a positive attitude

· Exceptional aptitude for detail and accuracy

· Excellent customer service and public relation skills

· Great at analyzing different customer situations / scenarios to generate the best solution.

· Excellent problem solving skills with clients, customers, team members and coworkers.

· Bilingual: Fluent in English and Spanish

Experience

CASHIER/ SALE ASSOCIATE EL TACO LOKO JAN ’24 – FEB ‘24

· Maintain cleanliness of tables and kitchen area

· Handled all transactions as far as money coming in and out of register

· Handled all customer service questions and/or concerns

CASHIER/ SALE ASSOCIATE FOOTLOCKER AUG ’23 – NOV ‘23

· Handled inventory and stocked shelves / show room as needed

· Provide a positive customer with fair and friendly service

· Register sales on a cash register by scanning items, itemizing and totaling customers purchases

CASHIER/FLOOR ASSOCIATE BBB FASHION FEB ’23 – MAY ‘23

· Handled all transactions as far as money coming in and out of register

. Responsible for overseeing stores upkeep and stocking clothes on racks as needed

· Handled inventory lists and make sure merchandise was organize

. Help customers while they shop, answer questions and assists in daily store operations

OUTBOUND ASSOCIATE AMAZON OCT’22 – DEC’22

· RESPONSIBLE for sorting, scanning and stacking packages on pallets and shelves

· Prepare customer orders to ship out for delivery

· Perform routine safety checks, and report any problems with equipment to management

STORE ASSOCIATE CLOTHING CO JUN’22 – AUG’22

· Responsible for overseeing stores upkeep and stocking clothes on racks as needed

· Handled inventory lists and make sure merchandise was organized

. Help customers while they shop, answer questions and assists in daily store operations

CASHIER/FLOOR ASSOCIATE BBB FASHION JAN’22-JUN’223

· Handled all transactions as far as money coming in and out of register

. Responsible for overseeing stores upkeep and stocking clothes on racks as needed

· Handled inventory lists and make sure merchandise was organized

. help customers while they shop, answer questions and assists in daily store operations

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