BETH MULLIN
*** ****** **** **** *****, TX ***** · 817-***-****
*.**********@******.***
Professionally trained passionate leader with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Loving the contact, I get to have with patients. Helping them in any way possible if I am able.
I am an extremely friendly person; smiling is my logo. I have superior communication skills, problem solving. Self-starter, reliable, and trustworthy, dependable employee. Working with a company I can continue to learn and grow with.
EXPERIENCE
2019 – PRESENT
PATIENT RETENTION AND ENGAGEMENT TEAM, Optum
Help providing patient care as a liaison from the clinics and clinicians to the patient. Helping to retain current patients and engage new patients. Getting to know our patients so that they are comfortable with all enrollment processes. Working with a team to help grow our patient panels, training and team building exercises. Multitasking projects that have a special level of importance for our patients. Working in EMR’s enrolling, updating and documenting patients’ information. Personalized care per the patients most needs and comfortability. Utilized Salesforce, Smartsheet’s, EClinical Works, Allscripts, EPRG. Leading a team to complete assigned projects and tasks, training, scheduling, all aspects of patient care virtually. Problem solving. Deescalating problems or concerns or complaints.
2016 – 2019
NRCMA, OPTUM
Enter accurate records into our EMR system of patient care, any communications with the patients
general history and physical information..
Monitored vital signs, such as blood pressure, pulse and weight.
Obtained information about clients\' medical history, drug history, complaints and allergies.
Scheduling of all surgical procedures, taking care of all the moving parts with scheduling surgeries.
Hospital orders, pre cert tasks, communicating with any
vendors needed for each surgery.
Provided pre- and post-operative care details and instructions. Administered injections, wound care.
Performed clerical duties, such as word processing, data entry, answering phones, scanning.
2008 – 2016
NRCMA, JPS ORTHOPEDIC SPORTS MEDICINE
Enter accurate records into our EMR system of patient care, any communications with the patients
general history and physical INFORMATION.
Monitored vital signs, such as blood pressure, pulse and weight.
Obtained information about patients’ medical history, drug history, complaints and allergies. Performed all clinical duties as well as answering multi phone line, Data entry.
09/2008
NATIONALLY CERTIFIED MEDICAL ASSISTANT, Concorde college
Presidents list, Straight A student.
1987
GRADUATE, klein high school
BETH MULLIN
128 County Road 4430 Rhome, TX 76078 · 817-***-****
*.**********@******.***
09/2008
NATIONALLY CERTIFIED MEDICAL ASSISTANT, Concorde college
Presidents list, Straight A student.
1987
GRADUATE, klein high school