Operations Manager Social Media

Damien Dennis

*****************@*****.*** 347-***-****

* ******** *** ******** **** NJ Unit #3

EDUCATION

Touro College New York NY

B.S. in Desktop and Web Publishing/Computer Science A.S. in Desktop and Web Publishing

PROFESSIONAL EXPERIENCE

Brand Consultant Program Director

Renegade Revolver -New York, NY

June 2010 – Present

● Developed and implemented innovative SEO and social media initiatives increasing brand visibility by ~37%

● Launched multiple intellectual properties (IP) generating over 200,000 streams across platforms

● Facilitated team of 10 managing cross-functional projects ensuring timely execution and deliverables

● Produced market reports entailing brand roadmap strategies optimizing acquisition conversion by ~19% Sr. Operations Manager

Ricoh USA - Mount Laurel, NJ

August 2022 – Present

● Orchestrated the integration of IT infrastructure initiatives across 3 location rollouts

● Managed team of 12 optimizing workflows and accelerating project timelines by ~25%

● Streamlined asset management and logistics processes, enhancing inventory accuracy by ~30%

● Pioneered troubleshooting strategies and cross-functionally collaborated with stakeholders on fallout Operations Manager

Breaking Ground - New York, NY

December 2018 – April 2020

● Streamlined scheduling and inventory systems boosting operational efficiency by ~15%

● Managed team of 10 to enhancing throughput operations and overall corporate culture

● Designed and implemented resource allocation strategies cutting project lead times by ~34%

● Introduced new operational reporting processes improving transparency and executive decision-making. Technical Project Manager

Olde Towne - New York, NY

November 2017 – September 2019

● Led the transition of a new housing application system increasing data accuracy by ~40%

● Managed team of 7 to introduce project tracking and reporting systems enhancing transparency

● Provided technical support and troubleshooting ensuring project execution and minimizing downtime

● Coordinated with cross-functional teams ensuring on-time project completion at a rate of ~97% SKILLS & CERTIFICATIONS

● Proficient in project management software (Jira Trello MS Project)

● Proficient in Microsoft Excel Word PowerPoint Teams Applied Epic

● Proficient in Adobe Creative Suite (Photoshop Illustrator InDesign)

● Certified Mixologist

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