Customer Service Front Desk

WADZANAI PRIMROSE MURANDU

Zimbabwean * Natalie Road Woodville Park +263*********/712652713

******@*****.***

SUMMARY

●An Outgoing and articulate communicator with strong persuasive, writing, and presentation skills.

●Keen to be challenged and to learn so as to achieve both personal and organizational goals

●Good time management and accountability.

EDUCATION

Midlands State University – Gweru, Zimbabwe August 2014 – August 2021

Bachelor of Commerce Honors in Business Management (Finance Major) – 2.1

WORK EXPERIENCE

Economic Census Team Leader March 2024 – October 2024

Zimbabwe National Statistical Agency - Bulawayo, Zimbabwe

●Ensured that enumerators collect data to the set standard, leading to a 100% validity rate.

●Timeous data capturing and cleaning which led to reporting on time 100% of the time.

Sales and Customer Service Administrator January 2022 – December 2023

Claretake Hardware – Bulawayo, Zimbabwe

Maintained and ensured accuracy of internal reports and records (invoices, fuel billing, bank statements and cash drawers)

Handled and responded to over 150 customer inquiries in all forms (email, phone, in person, fax) daily

Served as point of communication for ground services personnel and assisted in completion of afterhours requests.

Finance intern September 2015 – August 2017

MRDC, Zimbabwe — Bulawayo, Zimbabwe

Managing and maintaining all cash transactions for the entire district, including preparing daily reconciliations.

Balancing safe funds and preparing petty cash expense reports with proper supporting documents.

Preparation of monthly and quarterly financial reports.

Preparation of banking deposits and withdrawals as per request.

Ensuring all Aging Debt claims are prepared and submitted on time.

SKILLS

●Business Development

●Sales and Makerting

●Microsoft Excel

●Critical Thinking

●Data Entry

●Lead Generation

LANGUAGES

●Shona - Native

REFEREES

●English - Expert

Upon Request

●

●

Contact this candidate