Front Desk Customer Service

Raquel Johnson

Sep *, ****, ** Westwind Way, Westampton, US, 08060, +1-609-***-****,

****************@*****.***

Front desk receptionist

Professional summary

Motivated, goal driven and organized team player seeking a job in a professional business environment

Employment history

Customer Service Associate, Nov 2019 - Apr 2022:

Shoprite, Burlington, NJ

● Managed Customer transactions utilizing cash registers

● Responsible to ensure pricing accuracy

● Cross-sell products and introduce new ones

● Resolve Customer complaints to ensure Customer satisfaction Front desk receptionist, May 2022 - Present:

Advance Vision Consultants, Marlton/Cherry hill/Deptfors

● Manage front desk operations, greet visitors, and coordinate appointments. Streamline check-in processes, enhancing patient satisfaction and clinic efficiency.

● Maintain accurate patient records and schedules. Handle a multi-line phone system, ensuring prompt and professional communication with clients and staff.

● Implement a new filing system, reducing document retrieval time. Manage office supplies inventory, optimizing resource allocation and minimizing waste.

● Provide exceptional customer service, addressing patient inquiries and concerns. Maintain a welcoming and organized reception area, enhancing clinic atmosphere.

● Making sure the medical office is a clean and safe environment for all patients and stuff. Education

Nov 2024 - present

Lincoln Technical Institution Moorestown NJ (LPN program) Sep 2021 - Jun 2023

Rowan College At Burlington County

High School Diploma

Rancocas Valley Regional High School

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