Customer Service Production Manager
Resume:
Michael Medeiros
Royal Palm Beach, FL *****
**************@*****.***
I have had almost 23 yrs Customer service, Sales, Inventory Control, and Supervisory experience throughout my work history.
Authorized to work in the US for any employer
Work Experience
Production Manager / Customer Service
Advantage Golf Cars Inc-West Palm Beach, FL
September 2021 to Present
I went from starting out as a Sales Associate to being the Production Manager within the first 2yrs.I have since then taken over the production department of the company working side by side with my 3 man team making sure that every cart was built to the customers specs and delivered promptly. Remote Customer Service Representative
Continuum Global Solutions-West Palm Beach, FL
January 2019 to September 2021
This was a nightime Remote Position Where I worked for 2 different companies throughout the night. I did Billing and Refunds as well as Customer Service and Technical Support for Verizon, as well as Customer support sales and Refunds for a Womans Clothing Company Called Cold Water Creek. Customer service / Sales
Greenway Kia-West Palm Beach, FL
May 2019 to January 2020
This was a daytime job at a point where i worked 2 jobs. I was the first point of contact on the Sales floor as customers came in to purchase a new vehicle. Once on the lot I would help customers find their perfect vehicle and make it my goal to have them leave in that vehicle of choice and be happy with the final price outcome and the quality of customer service that they received from me throughout the entire process. I made sure the experience they had with our sales and management team was a great one from start to finish.
Customer Service / Inventory Control / Sales / Special Projects Manager Faulkner Inc. of Miami
September 2009 to May 2019
Faulkner is family owned and operated. I had multiple positions throughout the company. I was in control of company inventory as well as the production side of the company. We have multiple computerized CNC and Panels saws in which I was a programmer for throughout all projects. My main position with the company Was special project Sales and Auto cad Programmer. I was in charge of sitting with our clients and designing and pricing their projects to make sure they were satisfied with the final design and pricing and would continue to use us for future projects for years to come. Education - Business & Entrepreneur
Northeast High School
Skills
•Sales and Customer Service, Quick learner of computer and inventory programs, Good communication skills, Goal Oriented, Team management, Problem resolution, Inventory management, Project organization, Planning and coordination Process improvement
•Remote customer service
•Sales
•Customer service
•Computer literacy
•English
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