Package Handler Customer Service

*** * ******* *** 630-***-****

Bloomingdale, IL *0108 ******.***@*****.***

EMPLOYMENT HISTORY

Fedex Ground, Carol Stream, IL Mar 2024 - March 2025 Package Handler

● Scan barcoded shipping label and load package in trailer stacking floor to ceiling Canon Business Process Services Dec 2023-Jan 2024

Mailroom Lead

● Received and delivered packages from Carrier using tracking software

● Informed clients upon arrival of new deliveries

● Performed check on copiers routinely to ensure proper paper supply

● Distributed mail

● Created Fedex Shipping labels for outbound packages Zim American Integrated Shipping, Des Plaines, IL Oct 2012- June 2023 Import Coordinator

● Customer Service by phone and email

● Resolving problems and exceeding customer expectations Ocean import/export operations

● Overall freight operations Order entry

● Documenting detailed shipping/receiving information Arrive IT bonds

● Track freight using rail sites

● Troubleshoot customs to verify clearance or advise noncompliance Create invoices for accessorial and customs charges

● Everyday use of SAP and MS Office

● Excellent learning agility, organization, and communication skills Navistar, West Chicago, IL Oct 2011-Nov 2011

Material Handler

● Completed accurate and timely processing of orders and picked and packed orders

● Operated machinery-Taylor Dunn

EDUCATION

Bachelor of Arts in Music

Elmhurst College, Elmhurst Illinois, 1989

School of Music, Music Performance

Roosevelt University, Chicago, IL 1983 – 1985

Certificate of Completion

Donka, Incorporated, October 28, 2011

Training in computer fundamentals: Microsoft Word 2007 advanced, Microsoft Excel 2007 intermediate and introductory advanced, Microsoft Access basic

Customs Entry Writing

MP Custom Brokers

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