Customer Service Team Member

Zahria Sage Hull

Entry Level Bank Teller Professional

Customer-focused, Solution Driven, Supportive Team Member

Contact Info: Ph: 839-***-**** Email: ********@*****.*** Fort Mill, SC 29708

Objective

Highlights/Achievements

●Early Highschool Graduate (6 mos. advance)

●Young Entrepreneurship

●Volunteerism/Community Advocacy

Past Career Experience

Carowinds (Cedar Fair Park) Charlotte, NC.

Associate Team Member: August 2021-Oct 2021, Returned Apr 2023-Sept 2023

●Responsible for maintaining and leading food stations and supporting customer success, i.e. accepting multi payment types from customers, checking food quality and meal items to ensure high satisfaction and safety standards are met.

●Upselling and promoting related products and services to meet customer’s needs.

Food Lion Grocery Store Fort Mill, SC.

Associate Cashier Professional: December 2022 - April 2023

●Met customers with a friendly smile and welcoming attitude at check out.

●Operated cash registers, conducted I.D. checks for age-restricted items, increased customer satisfaction and utilized advanced math abilities.

●Possessed Front facing strong customer service skills, with diverse personalities.

Rue 21 Clothing Store Charlotte, SC.

Retail Associate Professional: June 2022 - November 2022

●Provided and promoted exceptional customer service and offered positive resolutions to challenges and complaints from customers.

●Generated sales through customer interaction, fitting room assistance, and suggestive selling.

●Cross selling of special deals, discounts, and Holiday promotions.

Education/Training Programs

Nation Ford High School Fort Mill, SC.

●High School Diploma Achieved: December 2022 (*advanced, early graduate)

Active Shooter Training Fort Mill, SC.

●Food Lion December 2022

Customer Service Training Fort Mill, SC.

●Carowinds April 2023

Top Skills

MS Office Apps & Google Suite ProductsCashiering, Money management,Front Facing Customer service, Powerpoint Presentation Skills, Cross team training,Retail Shop Experience,Empathetic Listener,Fast learner,Team Agility

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