Property Management Relations Representative

Belinda Thornton

**************@*******.*** 323-***-**** Birmingham, AL

SUMMARY

Seasoned professional with 5 years' experience in property management, including roles as Leasing Agent/Consultant and Resident Relations Representative. Expert in tenant relations, lease documentation, and property showings. Seeking a Leasing Consultant position, bringing a strong background in application processing and resident issue resolution.

WORK EXPERIENCE

Millennia Property Management

Resident Relations Representative/Leasing Specialist Apr 2022 - Present

• Guide residents through the move-in process, ensuring adherence to company policies and effective resolution of issues.

• Collect security deposits, rent, and associated charges, facilitating a smooth transition for new residents.

• Show available units to prospective customers, provide detailed information on leasing procedures, and manage application and lease documentation processes.

Elmington Property Management (The Pointe Apartments) Leasing Agent/Consultant Apr 2021 - Mar 2022

• Addressed inquiries and conducted property viewings for prospective tenants, ensuring clarity on lease terms and tenant obligations.

• Managed tenant vetting process by verifying background information, rental history, financial stability, and application completion.

• Executed lease agreements and handled necessary actions in instances of tenant non-compliance. COVID

Unemployment Apr 2020 - Jun 2021

• Managed and processed a high volume of unemployment claims efficiently during the COVID-19 pandemic, ensuring accurate and timely support for individuals facing job loss due to the crisis. Alethia House (Pineview Pointe Apartment) 1541 Charter East Circle, Birmingham, AL 35215

Assistant Property Manager/Property Clerk May 2019 - Apr 2020

• Processed tenant applications and conducted credit checks, ensuring accurate and efficient applicant screening.

• Addressed resident concerns and facilitated property viewings, while maintaining organized resident records and reporting issues to the property manager.

SKILLS

Data Entry • MS Office 365 • Outlook • Ten Key • Microsoft Office • OneSite • Wingate Lihtc .Section 8

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