Customer Service Data Entry

Professional Summary

Skills

Work History

TAMMY CARMICHAEL

Monroeville, AL 36461 251-***-**** *****************@*****.*** Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service

Microsoft Office Suite

Data Entry and Analysis

Time Management

Attention to Detail

Inbound and Outbound Calling

Complex Problem-Solving

Verbal and Written Communication

Clerical Duties

Account Management

Collaborative Environments

Cafeteria Aide Apr 2017 - Apr 2018

Moneroeville County Hospital

Enhanced customer satisfaction by providing efficient and courteous service in the cafeteria. Maintained a clean and sanitary dining environment for patrons, ensuring their comfort and safety.

Assisted in meal preparation, adhering to nutritional guidelines and dietary restrictions for diverse clientele.

Collaborated with kitchen staff to ensure timely delivery of meals during peak hours, minimizing wait times for customers.

Customer Service Cashier Mar 2016 - Apr 2017

Dollar General

Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries. Streamlined the checkout process for faster service and improved customer experience. Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Customer Service Representative Feb 2001 - Apr 2003 West Communications

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Streamlined call center processes for improved efficiency and reduced wait times. Resolved customer complaints with empathy, resulting in increased loyalty and repeat Education

business.

Assisted customers in navigating company website and placing online orders, improving overall user experience.

Monroeville, AL

High School Diploma

Monroe County High School

Troy, AL

No Degree

Troy State University

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