Customer Service Bachelor's Degree

EB

EDINA BUSZNYAK

*****.********@*****.*** +1-857-***-**** Tuscaloosa, AL 35401

Motivated and adaptable professional with a proven track record in high-paced hospitality settings, now eager to bring strong communication, organizational, and customer-focused skills into event coordination or sales roles. With a Bachelor's degree in Communication and a minor in Psychology, I offer a unique understanding of client behavior, persuasive messaging, and relationship building. Known for designing standout cocktails and managing high-energy environments with calm precision, I thrive in fast-paced setting. Recognized for creating seamless guest experiences, managing shifting priorities, and leading with empathy and precision. Passionate about crafting memorable moments and delivering value—ready to contribute energy, creativity, and strategic thinking to a dynamic team. Customer service

Organizational Skills

Leadership

Sales expertise

Staff management

ABC standards

Assessments

Interpersonal skills

Media literacy

Qualitative and Quantitative research

Team collaboration

Indian Hills Country Club Tuscaloosa, AL

Bartender

07/2024 - Current

Prepared alcoholic beverages promptly according to recipes or customer specifications.

Assessed bar inventory and completed requisition sheets to restock supplies.

Collaborated with management team on marketing strategies aimed at increasing revenue opportunities within the bar area. Assisted in developing weekly drink specials that promoted sales growth. Established a rapport with regulars through friendly conversation. Answered telephones to take reservations or to-go orders. Provided excellent customer service by anticipating needs and responding promptly to requests.

Used good communication skills to reduce guest dissatisfaction. Used focus and memorization skills to keep track of tables and remember orders.

Prepared and served food and beverages to customers. Delivered customer checks and securely processed credit card or cash payments.

Collaborated with manager to contribute to daily, holiday, and themed drink menus.

Created unique promotional strategies to draw in new customers during slow times at the bar.

Sliced and pitted fruit for garnishing drinks.

Suggested additional items to customers to increase bar sales. Summary

Skills

Experience

Arranged bottles and glasses to create attractive displays. Taco Mama Tuscaloosa, AL

Server and Bartender

02/2023 - 08/2024

Rounders Tuscaloosa, AL

Bartender

08/2023 - 11/2023

The University of Alabama Alabama

Bachelors Degree in Communication Information Sciences and Psychology References available upon request

Hungarian, Bilingual

Education and Training

References

Languages

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