LT
LOURDES TORRES QUINTERO
********@*****.*** 951-***-**** Moreno Valley, CA 92553
Stock Replenishment
Forklift Certification
Loading Dock Operations
Shipping and Receiving
Certified Forklift Operator
Staging and Sorting
Materials Handling
Materials Movement
Inventory Staging
Ability to stand for 8/10/12 hours.
Loading and Unloading.
P&G Moreno Valley, CA
Reach Truck Driver
08/2019 - 09/2022
Collaborated with team members to ensure timely completion of tasks. Inspected equipment for proper functioning prior to use. Maintained accurate inventory records of incoming and outgoing shipments. Perform inventory movements, processing audits, paperwork and fix accuracy errors. Working on other inventory issues, etc Utilized RF scanners to accurately track items stored in warehouse. Followed safety protocols while operating reach truck. Collaborated in team environment to maintain high levels of productivity. Documented movements using computer tracking systems. Performed cycle counts to investigate and resolve inventory discrepancies. Communicated with team members to coordinate efficient and accurate movements.
Iherb.com Perris, CA
Customer Service Representative
04/2017 - 06/2019
Answered customer inquiries and provided accurate information regarding products and services.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Provided excellent customer service to resolve customer complaints in a timely manner. Answering customer calls, emails, chats, faxes, etc. Developed strong customer relationships to encourage repeat business. Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Kohl's DC San Bernardino, CA
Seasonal Material Handler
04/2016 - 02/2017
Managed work area cleanliness by following company guidelines for organization.
Inspected materials for any damages or defects upon receipt. Received and distributed incoming materials to designated areas. Reported any malfunctions or damages of material handling equipment promptly.
Supported other warehouse personnel in completing tasks efficiently such as inventory control, replenishment, loss prevention, picking, shipping, etc. Summary
Skills
Experience
Utilized forklift to move inventory items.
Organized warehouse inventory according to warehouse plan. Assisted with physical inventories as needed by counting parts accurately and quickly.
Logged unit quantities and entered data into inventory database with accuracy and attention to detail.
Responded quickly and appropriately to emergency situations involving inventory operations Reporting any safety violations to management. Westech Collegue Moreno Valley, CA
Clinical Medical Assistant in Medical Assisting
12/2011
Education and Training