Customer Service Accounts Payable

DENISE FARR

**** *. ****** ****. *********, CO **123 847-***-**** farrmchenry1991.gmail.

Multi-faceted professional with a record of success in delicate details and processes. Adept at building enduring relationships with customers. Use relationship-building skills and problem-solving skills to help with customer needs. Customers are why we are here.

EXPERIENCE

2025- 2025

Customer Service/AFD Inc.

Answer phones, work at the counter to help customers’ needs, process invoices and post payments. Help answer customer’s customer questions.

2024-2024

Accounts Payable Clerk/McDonald Automotive/Littleton, CO

Responsible for paying vendor invoices and research for any discrepancies on invoices. Collect all documents that are needed. Answer any questions.

2022-2024

Customer Service/Administrative Assistant/First Source Worldwide/Milwaukee, WI

Responsible for accurately receiving and processing customer orders into the company ERP system and coordinating with sales, purchasing, and shipping to ensure orders are fulfilled.

Reception duties such as answering screening, and directing calls, greeting visitors, scanning, and filing.

Preparing pricing letters and processing documents for ISO certification.

2011-2021

Accounts Payable & Accounts Receivable Analyst/Caterpillar-Kemper Valve & Fittings/Island Lake, IL Processed credit returns and miscellaneous invoices. Processed 400+ international orders and managed 15,800 invoices per year. Set-up new customers and manage customer information. Assisted in export compliance in processing shipments out of the country. Tracked and processed credit applications. Screened 100+ new customers.

2003-2023

Accounts Receivable & Payable /Will’s Concrete Inc./Walworth, WI

Charged with accountability for accounts receivable, billing, and invoicing. Processed invoices and made payments to vendors. Handled cash management functions. Delivered superior level of service to diverse clientele.

EDUCATION

December-2008

• Administrative Office Skills Certificate-McHenry County College,

SKILLS

•Attention to detail.

•Understanding of compliance and processes

•Problem solving.

•Many years of Customer Service

•Bookkeeping

•Documentation focused.

•Quick Learner

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