Bryanna Johnson
Silver Spring, MD *****
**********@************.*******.***
Authorized to work in the US for any employer
Work Experience
Porter
Sheehy Auto-Laurel, MD
January 2025 to Present
It was my job to check in customers that were coming for service and park their cars. Account Manager
T-Mobile-Miami, FL
January 2024 to Present
• Provide costumer service and try to reach as many people as possible
• Going above and beyond for the consumer and try my best to meet all their needs
• Achieving and maintaining those personal and professional relationships with the people and you meet
• Determine the customers' needs and how the company will deliver on those needs.
• Share updates on the account status and metrics.
• Answer client questions
• Negotiating contracts and agreements to maximize profit.
• Presenting and closing client deals
Server
Bowlero-Doral, FL
March 2024 to December 2024
Front Desk Associate
Regal Movie Theaters-Washington, DC
January 2023 to July 2023
• Provide great costumer service
• Answer questions
• Handling money
Hostess/Server
City Tap House-Washington, DC
September 2022 to December 2022
• Take order
• Run food
• Keep work area clean
• Memorize the menu
• Greet guests
• Seat guests
• Bring them bread
• Bring guests plates
• Make sure there where plates on all tables
• Fold silverware
• Provide great costumer service
Hostess/Server
Elephant and Castle-Washington, DC
March 2022 to July 2022
It was my job to seat guests and provide friendly costumer service.
• Greet guests
• Seat guests
• Bring them bread
• Bring guests plates
• Make sure there where plates on all tables
• Wipe menus
• Tidy up bathrooms
• Wipe mirrors
• Make sure tables where cleaned
Education
Junior High School Education
Phelps High School - Washington, DC
Present
Skills
• Upselling
• Writing Skills
• Sports Coaching
• Supervising experience
• Microsoft Excel
• Sales management
• Data entry
• Windows
• Cleaning
• Customer service
• Public speaking
• Serving Experience
• Communication skills
• Public Speaking
• Organizational Skills
• Account management
• Computer skills
• Social media management
• Negotiation
• Time management
• POS
• Computer networking
• Host/Hostess
• Serving
• Restaurant experience
• Host/hostess experience
• Cash register
• Sales
• Cash handling
• Front desk
• Organizational skills
• Heavy lifting
• Childcare
• Guest services
• Bussing
• Military
• Leadership
• Management
• Shift management
• Adobe Illustrator
• Microsoft Office
• Hospitality
• Food service
• Office experience
• Filing
• Photography
• Sports coaching
• English
• Fast casual experience
• Hotel experience
• Casual dining experience
• Fine dining experience
• Typing
• Microsoft Word
• Front Desk
Military Service
Branch: United States Air Force
Service Country: United States
Rank: Airman Basic
September 2023 to December 2023
Certifications and Licenses
Driver's License
July 2023 to October 2031