Freelancer / Remote worker

RAMYA RAMALINGAM

Tiruchirappalli, TN ****** PH:91-917*******/877-***-**** Email: ********@*****.*** Career Overview

Senior AR Executive with extensive experience at A G S Health Care, consistently achieving 100% quality and surpassing production targets. Expertise in claims analysis and denial management, with a strong focus on problem resolution and customer engagement. Proven ability to drive efficient outcomes and enhance revenue cycles in high-pressure environments.

Qualifications & Technical Skill

Ms-office

Microsoft-Word

Microsoft-Excel

Microsoft-powerpoint

Microsoft-frontpage

Microsoft Outlook

Win 95,98,2000,XP,Vista etc.

MASD(master of multimedia graphics)

Adobephotoshop,

Adobeillustration,

Soundforge,

Adobeflash,

3Dstudiomax

DirectorMX,

H.T.M.L,

Coreldraw,

CorelR.A.V.E,

Combustion,

Adobepremierpro,

MORPH,

Characterstudio

Work experience

SeniorARExcecutive

A G S Health Care July2021- MARCH 2023

Roles and Responsibility:

Worked for Hospital billing, Baylor Scott & white medical centre (BSWH) project

Got best performer awards on my during period with 100% Quality, and 110 % production.

Review the claim allocated and analyze denials and take corrective action byself resolving, calling the payer or through IVR / WebPortal

Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

Perform analysis of accounts receivable data and understand the reasons for underpayment,days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/ underpayments

Ask a series of relevant questions depending on the issue with the claim and record the responses.

Finding root cause of claim denial reason, and file appeal through portal when needed, Prepare notes, initiate or execute the corrective measures by sending necessarydocumentstoPayers

Record the actions and post the notes on the Client revenue cycle platform

Use appropriate client specific call note standards for documentation

Adhere to GRIC, PHI information security guidelines

Complete my daily target everyday without fail.

AR Caller

NTT Data Pvt Ltd. Nov 2018-July 2021.

Ensure Invoices are collected as per the contractual term.

Calling Customer to followup for Collection against Overdue invoices.

Ensure all invoices have been dispatched to the client on timely basis.

Sending weekly Statement of Account, open AR report and unapplied Payment report to the Management.

Provide timely remittance to cash application team and support them to apply the payment timely and correctly.

Payments collected as per contractual payment terms.

Achieve collection against past due AR percentage target for assigned portfolio.

Timely action for resolving past due invoices to ensure timely payments. HR RECRUITER/ Admin

SAHASRA INFORMATICS PVTLTD– VODAFONE Oct2016- Jan2018

Work with internal recruiting team members to develop, implement, and execute hiring strategy.

End-to-End coordination of interviews from candidate side.

Follow-up the candidates as to their joining dates & joining formalities. Maintaining

& Enhancing Database.

Strong in Sourcing and Screen resumes for potential candidates

Ability to handle the situations based on the customer needs.

Client Handling

Good experience in Scheduling, Follow-ups and tracking interviews

Experience with maintaining weekly / monthly trackers

Preparing Joining Tracker, Supplementary trackers (Selected, Hold, Rejected),Next day

EducationAndTraining

EXAMINATION BOARD/UNIVERSITY YEAR OF

PASSING

PERCENTAGE

M.B.A (IB) ALAGAPPA UNIVERSITY

KARAIKUDI

2017 70 %

B.B.A (General) ALAGAPPA UNIVERSITY

KARAIKUDI

2011 70 %

M.A.S.D CSC COMPUTER EDUCATION, ANNANAGAR,CH-

40

2008 99 %

12TH STD SHAMROCK MATRICULATION HR.SEC

SCHOOL,ANNANAGAR,CHENNAI

2007 89 %

S.S.L.C SHAMROCK MATRICULATION HR.SEC

SCHOOL,ANNANAGAR,CHENNAI

2005 77 %

D.C.A CCA ACADEMYANNANAGAR,CHENNAI-40 2002 98 %

Personal Information

Name

Date of Birth.

FatherName

R.Ramya

09/10/1989

G.Dhanasekaran

PermanentAddress No.2/7

balamuthunagarextension,Ap

padurai Road, Thalakudi,

Tiruchirappalli,pincode-

621216

ContactNo. 917-***-****

Gender Female

Languages

Tamil,English,Hindi

I hereby declare that the above particulars are true to the best of my knowledge. Signature

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