Customer Service Quality Control
Resume:
Heather Francis
Lebanon, MO *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier Part Time
Lowe's-Osage Beach, MO
May 2025 to Present
Ring up customers, customer service
Certified Substitute Teacher
Penmac-Lebanon, MO
March 2025 to Present
Rural Carrier Associate (RCA)
U S Postal Services-Lebanon, MO
August 2024 to October 2024
Case then deliver mail, packages to customers on rural routes Server
Chili's-Osage Beach, MO
May 2024 to August 2024
Take customer orders, check food for accuracy, hospitality, keep guests happy Quality Control Inspector
White River Marine Group-Lebanon, MO
August 2023 to March 2024
Inspect welds for leaks or defaults, fill up pontoon compartments to 8psi, inspect mod v, deep v, pad, ranger line boats for gouges, dents, or other imperfections, verify they are corrected before sending down the line
Server Assistant
Outback Steakhouse-Osage Beach, MO
June 2023 to July 2023
food runner, expediter, get drink refills, keep sauces stocked Quality Control Inspector
Lowe Boats-Lebanon, MO
November 2022 to June 2023
check weld for leaks, carpet room apply vinyl or carpet to doors and floors Sales Associate
Walmart-Lebanon, MO
October 2007 to October 2022
Cashier, selling firearms, selling of hunting licenses and ammunition. Customer service in my area as well as surrounding areas, able to multitask and prioritize as needed. Denny's Server
Denny's-Lebanon, MO
June 2016 to November 2018
Server, waited tables, ran Register, took food orders, checked for accuracy before bringing to customer, prepped station before and after shift
Server
Steak N Shake-Lebanon, MO
June 2007 to January 2008
Server, cashier, drive thru attendant, bussed tables, took orders, made shakes, fries, expedited orders as needed, took care of customers and register.
Shift Supervisor/Cashier
CHAMPION EXPRESS-Lebanon, MO
June 2006 to May 2007
Started as cashier, ran Register. Was promoted to Shift supervisor, delegated daily tasks, counted lottery, ordered tobacco for store weekly, helped with inventory, was responsible for counting drawers and completing paperwork at end of shift.
Education
High school diploma
Lebanon High School-Lebanon, MO
August 1999 to May 2003
Skills
• Cash Handling
• Merchandising
• Kitchen Experience
• Negotiation
• Shift Management
• Restaurant Experience
• Busser
• Microsoft Word
• POS
• Host/Hostess
• Quality Inspection
• Upselling
• Microsoft Office
• Serving Experience
• Time Management
• Retail Sales
• Food Handling
• Food Service
• Sales
• Food Safety
• Food Preparation
• Cashiering
• Organizational skills
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