Customer Service Warehouse Worker

DAQUANA LEACH

High Point, NC · 743-***-****

***********@*****.***

A detailed -oriented warehouse worker with the professional qualifications and proven work ethics to lead by example in my positions, effortlessly achieving goals and effectively changing my performance to adapt. I am known for my great customer service skills as well as driven mentality to achieve and climb the ladder to success. I am always constantly meeting and exceeding expectations to reach business goals.

EXPERIENCE

NOVEMBER 2018-DECEMBER 2019

ASSEMBLY, GbF

In this position I worked with several tools and utilized different parts of machinery to perform my duties. As an assembler I worked in a line order to build a product for distribution. Consistently demonstrating the ability to read and or interpret blueprints and various methods for trouble shooting my machinery within my position.

JANUARY 2020-AUGUST 2021

PICK & PACK /SHIPPING, Polo

At Polo I Put Together shipments according to paperwork, assemble shipping containers and crates as well as labeled items for storage and shipment. Periodically counting inventory when needed. In my pick packing experience, I would use radio-frequency radios at certain time to locate merchandise that was out of reach however most of this position included a lot of repetitive walking, reaching, and lifting to build the shipment for each customer.

October 2021-July 2022

Shift Manager, Burger king

As a shift manager my duties included the count of petty cash, employee performance, improving productivity, Mostly I insured training was up to date, I assisted with the hiring process time to time as well. My main goal was to provide outstanding customer experiences to each customer on a personalized interaction every time Which contributed to meeting store goals and expectations. Periodically doing inventory and producing shipment orders for the store’s needs. I also assisted with managing and monitoring food supply and demand by conducting audits during peak times of the workday. And stepping in to assist team members when needed.

*times in which I was unemployed were due to high risk pregnancy most recently*

EDUCATION

AUGUST 2004-JUNE 2008

HIGH SCHOOL DIPLOMA, HIGH POINT CENTRAL HIGH SCHOOL, HIGH POINT, NC

SKILLS

Fast learning abilities

Task driven

Customer service

Team oriented

Reliable

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