Erica Bray
*.********@*****.***
WORK HISTORY
Company name: Clarion Hotel
Job title: Guest service/night audit
Duties: nightly audit, check in guest, answer phones, cashier, make reservations
Start date: 9/2022 End date: 12/2022
(Personal issues)
Company name: Thorntons Gas Station
Job title: Guest service
Duties: Cashier, help customers, stock, answer phones, deposits Start date 06 2022 End date 08 2022
Company name: Sonesta Simply Suites
Job title: Guest services/night audit supervisor
Duties: nightly audit, check in guest, answer phones, cashier, make reservations
Start date: 6/2021 End date: 12/2021
Company name: Extended Stay America
Job title: Guest services
Duties: check in guest, answer phones, make reservations,laundry Start Date 6 2020 End Date 11 2020
Company name: Premier staffing(Menasha/Party City Distribution Center) Job Title: warehouse work
Start date: 2/2020 End Date: 6/2020 (Temporary position) Company name: Agi
Job title: Customer service/reception
Duties: answer phone, data entry, receive payment, basic office duties Start Date: 2/2015. End Date: 6/2015
(Temporary position)
Company name: Apm
Job title: Telemarketer
Duties: Make multiple calls getting donations for various fundraisers Start Date: 9/2012 End Date: 4/2013
Company name: Denny’s
Job title: Server, cashier
Duties: Serving customers, customer service, answering phone, cashier Start Date: 4/2011 End Date: 7/2012
Company name: Great American Carwash
Job title: Cashier
Duties: Answering phones, helping customers, nightly deposits, and sales Start Date: 6/2008 End Date: 10:2008
Company name: Walgreens
Job title: Beauty advisor/ Pharmacy technician
Duties: Answering patient, doctor, and customer calls, filling and inputting doctors prescriptions, handling customers and patients, entering inventory and stock, also doing nightly drawer counts and deposits
Start Date: 8/2007 End Date: 8/2008
Held multiple clerical, administrative, customer service rep and reception temp positions
No felony convictions
EDUCATION.
Harper Community College
Major: psychology and early childhood education
Everest college
medical assisting
Prospect High School
Graduated 2001
Skills/Experience
Customer service, 20 years
Data entry(10 key, alphanumeric), 3 years
Guest service rep, 3 years
Nightly audits, 2 years
Telemarketing, 3 years Sales(inside,outside,retail), 10 years Cashiering, 10 years
Cash handling, 10 years
Reception, 3 years
Administrative assistant, 2 years
Office/clerical, 3 years
Management, 2 years
Call center, 2 years
Account management, 2 years
Staffing/recruitment, 2 years