Senior Executive Management Assistant
Resume:
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Syed AnwAr QuAdri
Apt 218 VerSAilleS
OAk BrOOk terrAce
illinOiS 60181
cell: 630-***-****
emAil: **********@*****.***
Objective
Personal Details
Contribute towards the growth of the organization I would get an opportunity to work, by applying my skills and work experiences.
Legal Status Green card holder
Authorized to work legally
Education Diploma in Computer Studies. APTECH India. Board of Intermediate Education Certificate. (Economics, Commerce, Civics) Secondary School Certificate.
Familiar with all applications used in office environment. Work Experience Banque Saudi Fransi — March 2020 until to-date - Working as Senior
(Saudi Arabia) Officer in "Corporate Operations Group" reporting to Corporate Operations Group Head.
Assist the Group Head / Department Managers in the day-to-day work. Supervise the functioning of Departments that come under our Group Collect/gather information / reports for management review. Resolve customer complaints / requests.
Maintain a healthy environment by applying corporate policies Provide support to the regional managers in Eastern & Western offices in terms of staffing, systems and any requirement. May 2003 to Feb. 2020: Worked with Retail Operations Division as
"Department Secretary". I was responsible for complete office administration, close coordination with regional operational officers, and Handled SIMAH access control for Retail & Risk departments users. Assist in the annual review of BSF users by Saudi Credit Bureau — SIMAH.
Oct. 2002 to Apr. 2003 Banque Saudi Fransi — Head Office — Riyadh Dec. '02 to April '03 Worked as Credit Cards and Loans application processor. The job involved processing of cards application in line with the approved credit policies guidelines. Preparation of daily Card MIS that shows the current status of Cards in Force. Communication with branches and call centers in updating customer application status.
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Feb. 1997 — Jun 2002 Saudi American Bank (Citibank affiliate) Head Office
— Riyadh
Worked as Senior Executive Secretary to the Consumer Assets Business Manager/Country Marketing Director.
- Provide administrative services to the General Manager and interact with his direct reports.
- Business correspondence with other banks and business associates.
- Follow-up on business issues/reviews
- Resolve customers’ disputes/problems referred to the GM in a timely manner.
- Liaison with Citigroup, Visa International, MasterCard and bank advertising agencies.
- Preparation of business reports/letters.
- Ensuring adherence to bank's ethical and standard policies and good working environment.
- Handling of payments to Advertising Agencies and consultants. Ordering marketing materials for branch use.
Key Strength - Good communication & inter-personal skills with fair knowledge of English language.
Training - Customer Service & Quality — Citibank in coordination with Samba.
- Effective Business Writing Skills — Institute of Banking, Saudi Arabian Monetary Agency.
- Operational Efficiency — BSF Academy
Interests - sports & travel
References - Will provide up on meeting.
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