Business Analyst
Resume:
Meredith Johnson
Experienced Business Analysis Professional
Grand Ledge, MI 48837
*****************@*****.***
EXPERIENCE
MERS of Michigan, Lansing, MI — Business Analyst
January 2019 - PRESENT
●Currently leading a cross-functional team of analysts and process owners supporting requirements development for a multi-system implementation/migration including identity management, CRM, and retirement recordkeeper
●Successfully led business architecture activities to develop a framework for frontline business processes, capabilities, and system supports to better meet customer needs
●Successfully completed development of requirements, vendor selection, implementation, and process changes for more than a dozen new systems
MERS of Michigan, Lansing, MI — Retirement Analyst
March 2018 - December 2018
●Led the development of a departmental action plan to create operational efficiencies and improved several operational processes
Public Sector Consultants, Lansing, MI — Senior Consultant
October 2016 - February 2017
●Led and facilitated multi-organizational workgroups to develop funding, programming, and support in the areas of entrepreneurship, community development, and parks and recreation
Kuntzsch Solutions, Grand Ledge, MI — Senior Project Manager
February 2009 - October 2016
●Facilitated the development of action plans and requests for funding for university and non-profit clients in advanced energy and community development
EDUCATION
MSU College of Law, East Lansing, MI — Juris Doctor
August 2005 - May 2008
Michigan State University, East Lansing — Dual Degrees in International Relations and English
August 1999 - May 2003
Certifications
Certified Business Analysis Professional
Certification of Capability in Business Analysis
Agile Product Ownership
Business Process Model and Notation
Skills
Decision-making through small and large group facilitation
Business Architecture
Product ownership
Multi-system requirements management
Process modeling
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