Donnalee Lochbaum
Clarence, New York ***** 716-***-****, dlochbaum@gmail
Professional Summary
Dedicated and empathetic childcare worker. Proven ability to communicate effectively with both children and their families, creating nurturing and inclusive environment. Skilled in employing positive reinforcement techniques and engaging learning activities that foster child development and well-being. Committed to maintaining a safe, healthy, and interactive learning space.
Patience
Communication
Problem Solving
Creativity
Daily logs & reporting
Time Management
Activity Planning
Child Development
Decision-making
Empathy
Teamwork
Conflict Resolution
Professional Experience
Educational Support Assistant Doodlebugs July 2023 – August 2024
Assisted with classroom activities and instructional preparation, enhancing the learning experience.
Worked individually and in small groups with students, including those with special needs, to improve academic outcomes
Maintained records of student progress, ensuring accurate documentation for future reference
Monitored student behavior and supported conflict resolution, contributing to a positive classroom environment
Fostered an inclusive atmosphere, encouraging creativity and self-expression among students
Developed constructive relationships with families, promoting collaboration between home and school.
Other Work Experience
Home Health Aide Family Caregiver July 2022 -July 2023
Provided daily personal care, including bathing, dressing and grooming assistance
Assisted with medication reminders and managed basic medical needs
Prepared meals and maintained a clean, safe living environment
Sales Associate Amy’s Fine Jewelry March 2021 – July 2022
• Assisted in daily store operations to ensure optimal customer experience
• Contributed to team efforts that maintained high customer satisfaction ratings
• Trained staff on pandemic safety procedures and evolving policies
Assistant Manager Ashcroft & Oak Jewelers September 2018 - 2022
• Increased sales volume by 45% in under on year through targeted training initiatives
• Developed and implemented a new inventory ordering process, enhancing efficiency
• Generated repeat business through consistently high levels of customer service
Hired and trained personnel, contributing to a skilled and knowledgeable team
Recognized as a Platinum Sales Elite member for surpassing personal sales goals
Recipient of multiple sales and achievement awards, ranking among top sellers nationwide
Sales Associate Kay Jewelers February 2017 – July 2018
• Built Strong customer relationships leading to loyal clientele base
• Assisted management in training new staff, enhancing team performance
• Managed cash register operations, ensuring accurate closing procedures
Hired and trained personnel, contributing to a skilled and knowledgeable team
Recognized as a Platinum Sales Elite member for surpassing personal sales goals
Education
Communication Incomplete Erie County Community College, Buffalo, New York