Customer Service Business Operations

SIDHOUM Mohammed

RENSEIGNEMENT PERSONNEL :

• Date and Place of Birth: September 14, 1989 – Maghnia, Algeria

• Nationality: Algerian

• Address: Cite Amir Abdelkader, Maghnia, Tlemcen Province, Algeria Contact :

Email : ***********@*****.***

Tél : +213-***-**-**-** / +213-***-**-**-**

Professional Summary:

Professionnel dévoué avec une solide formation académique en droit public et une expérience significative dans divers secteurs, notamment les assurances, la vente au détail et les entreprises internationales. Connu pour son adaptabilité, son travail en équipe et ses excellentes compétences en communication.

Education:

• Master’s Degree in Advanced Public Law June 2017 University of Abou Bekr Belkaid, Tlemcen – Algeria

• Bachelor’s Degree in Public Law June 2014

University Center of Maghnia – Algeria

• Baccalaureate in Literature and Philosophy June 2011 El-Khawarizmi High School – Algeria

Professional Experience:

Contract Employee

Masthayvancilik Company Bali Qasr, Turkey 2023–2024

• Collaborated with team members to ensure smooth business operations.

• Effectively managed tasks to support company goals. Contract Employee

Dost Company for Dairy and Cheese Products Izmir, Turkey 2022–2023

• Performed various tasks including quality control and inventory management.

• Contributed to the company’s production and distribution targets. Sales Assistant

Shaqroun Brothers Supermarket Algeria 2018–2022

• Managed customer service and sales to ensure a positive shopping experience.

• Conducted inventory and assisted in store organization. Insurance Sector Employee

MAATEC Insurance Company Algeria 2017–2018

• Handled client requests and insurance claims.

• Provided administrative support and ensured compliance with company policies. Skills :

• Strong knowledge of public law and legal frameworks

• Excellent organizational and multitasking abilities

• Customer service and communication expertise

• Adaptability to diverse work environments and cultures

• Proficiency in [Known Languages]

Certifications

• Good Conduct Certificate Ministry of Defense, 12th Group Djelfa, 2019 Languages:

• Arabic (Native)

• [Other languages based on proficiency, e.g., French, Turkish, English, etc.]

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