Customer Service Inventory Control

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< Resume Lorayne Leem Pereira

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Objective

Motivated and detail-oriented professional seeking an opportunity to apply my

skills in a dynamic work environment. Passionate about continuous learning and

committed to delivering high-quality results. Looking to contribute positively to

a team while developing my professional expertise.

Work Experience

Shift leader 2005-2018

Dunkin Donuts

e «Supervised daily operations, ensuring efficiency and high-quality customer

service.

e ¢ Trained and managed team members to maintain store standards and

productivity.

e ¢ Handled cash management, inventory control, and supply ordering.

e ¢ Resolved customer concerns and maintained a positive work environment.

e ¢Ensured compliance with health and safety regulations.

Cashier 2015-2017

Liquor Lincoln

e ¢ Processed customer transactions quickly and accurately.

+ Assisted customers with product selection and provided excellent

customer service.

e ¢ Managed cash handling, credit card processing, and balanced registers at

shift end.

¢ Maintained store cleanliness and ensured shelves were well-stocked.

* Verified customer age for alcohol purchases in compliance with legal

regulations.

Cashier Sep 2024- Dec 2024

Dollar General

e ¢ Provided friendly and efficient customer service while processing

transactions.

+ Assisted customers with locating products and answered inquiries.

¢ Handled cash, credit card payments, and balanced the register at shift end.

¢ Maintained store organization and restocked merchandise as needed.

¢ Ensured compliance with company policies and loss prevention

procedures.

References

e Bret - Dunkin’ Donuts manager: 508-***-**** ca Ask Al

e Tyrone - Dollar General manager: 615-***-****

¢ Carlos - Liquor Lincoln manager: 508-***-****

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