USMMAN OPAL
Front Desk Security Officer
+1-347-***-**** ***************@*****.*** LinkedIn/Portfolio Brooklyn EXPERIENCE
Front Desk Security Officer
Citi Security 03/2022 Brooklyn NY
As a front desk Security officer for over two years, my main duty was to ensure the safety of premises, staff, and the residents
Maintained log records of all the visitors, staff, and the EMS entering and exiting premises on a timely basis
Monitored hospital equipment and property
Reviewed surveillance systems internal and external to ensure the safety of the building
Controlled hospital access to only allow authorized visitors and ensured they were abiding by the CDC guidelines for health and safety Enforced organizational safety and security policies Responded to medical emergencies, fires, and natural disasters Assisted health care staff with basic patient care, such as hygiene, meals, and checking vitals
Checked electronic doors to ensure that they were functioning properly Sanitized hospital equipment, such as wheelchairs and beds according to safety standards
Sales & Inventory Associate
Bay Mart 06/2017 - 12/2021 Brooklyn NY
Ensured the proper care and handling of resale grocery items Rotated stock, stocked containers and participated in inventories Operated on a computer system to calculate prices and label merchandise Arranged stock on shelves displayed
Utilized computerized database to review time cards and leave statements, ensuring all entries were accurate and complete
Maintained stock records and other vital documents, using a database system Provided customer service and resolved problems such as inventory discrepancies
Supplied reports and performed a wide variety of supply providing customer services
Managed to stack product and merchandise categorically Answered questions; assisted and suggested customers in their purchases Handled products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
Mission Essential
US Army Base 11/2013 - 06/2014 Afghanistan
Conducted roll calls for all transiting personnel, monitor movement notices, and update the theater transient report accordingly along with the stateside USH Tracker on daily basis
Accountability of all transient personnel will be conducted after IDF attacks to ensure their health and welfare
Counseled transients and submitted Accident Incident Reports (AIR) when necessary
Supported transiting personnel requiring medical attention and coordinated medical issues with HR
Reviewed, corrected and approved time sheets; resolve timesheet issues and clear pending reviews for all transiting personnel Utilized the Employee Transfer Coordinator system to place transiting personnel in the correct Deltek approval group's online corporation portal Supported down range Site Managers and Assistant Site Managers with administrative requirements while US Interpreters were transiting To plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers Consulted with customer to determine destinations, mode of transportation, travel dates, financial considerations, and accommodations required to communicate and coordinate requests received from Flight Operations with various operation dept, as well as outside with Air Base operations SUMMARY
Career Objective :
To get an opportunity where I can
make the best of my potential and
contribute to the organization's
growth. having skill set in
management, security communication,
marketing, customer service and
reliable in supporting and enabling
team work to develop excellect targer
oriented goals.
Holding Active New York Security
Guard License.
LANGUAGES
English Advanced
Punjabi Advanced
Urdu Advanced
SKILLS
Containers Dsl Excel
Ms excel Opal Power point
Urdu
PASSIONS
Music
Socializing
KEY ACHIEVEMENTS
Your Achievement
Describe what you did and the
impact it had.
CERTIFICATION
Course Title
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EXPERIENCE
Offshore Telesales Agent
The Resource Group 01/2008 - 10/2010 Pakistan
Worked in TRG largest BPO Company in the world for their offshore campaign IDT-Integrated
Discounted Telecom affiliated with Verizon Telecom, Based out of US Core task was to sign up existing prospect clients with bundle packages that included home landline telephones, high speed DSL, and TV cable channels Provided excellent customer services to upgrade clients with new promotions, saving plans, and new offers
Resolved service, pricing, and technical problems for customers by asking clear and specific questions
Prepared reports and communication for senior management and clients Received the semiannual bonus cash award for processing and converting the highest number of inbound calls for upselling the products of IDT EDUCATION
Bachelor of Commerce
University of Karachi 01/2002 - 01/2005 Pakistan
High School
Saint Patrick's College 01/2000 - 01/2002 Pakistan www.enhancv.com Powered by
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