Customer Service Sales Associate
Resume:
Yazmine Cruz
Plant City, FL *****
***************@*****.***
Professional Summary
I am currently 18 years old and have been working in customer service for the past 4 years. Ive worked in many high traffic spots and have learned how to work with people and high stress situations.I work well in fast paced environments and can quickly learn any new things once taught to me. I have both experience in retail and gas stations, along with supermarkets. Willing to relocate to: Brandon, FL - Lakeland, FL - Riverview, FL Work Experience
Part-time Associate
RaceTrac Petroleum, Inc.-Plant City, FL
April 2025 to June 2025
Preparing food and cooking, Cleaning the kitchen and prepping, stocking items, ringing up customers, providing help and good customer service, extensive cleaning around all areas of the store, counting cash, using a pos system, cigarette counts, selling alcohol and tobacco, checking and removing expored items.
Part Time Sales Associate
Hot Topic-Brandon, FL
November 2023 to October 2024
Sales associate that manages a POS system, handles cash, opens or closes the store. I set up displays, make sure to organize the store, partakes in a cleaning list to ensure the store is clean. Part Time Sales Associate
Autozone-Fish Hawk, FL
September 2023 to November 2023
Managed a POS system, cash handling, stocking shelves and managing displays, learning different product information and what products to give depending on certain vehicles. Publix Front Service Clerk
Publix-Tampa, FL
April 2022 to June 2023
I translated and communicated with customers and other co-workers in Spanish. I helped set up displays and stock items around the store. I learned to handle cash and provided customer service throughout different departments of the store.
Education
High school diploma or GED in Veterinary Technology Tampa Bay Tech High School-Tampa, FL
August 2021 to May 2025
I currently have my CVA and have multiple certifications in veterinary medicine Skills
• Stocking
• Farming
• Staff training
• Computer skills (1 year)
• Customer service
• POS (2 years)
• Cash handling
• Animal physiology
• Organizational skills
• Analysis skills
• Order fulfillment
• Heavy lifting (3 years)
• Animal handling (3 years)
• Planograms
• Animal Care
• Retail sales
• Merchandising
• Phone etiquette
• Product demos
• Pet Grooming
• Horticulture (1 year)
• Guest services
• Medication administration
• Computer literacy
• Inventory control
• Microsoft Office
• Aseptic technique
• Dog walking
• Negotiation
• Pet sitting
• Pricing
• Veterinary assistant (4 years)
• Sales management
• Cash register
• Shipping & receiving
• Debits & credits
• Veterinary clinic
• Translation
• Direct sales
• Experience working with students
• Grocery store (1 year)
• Pet care
• Sales
• Load & unload
• Spanish
• Employment & labor law
• Kennel Experience
• Leadership
• Assistant manager experience
• Basic math (5 years)
• Data entry
• Math
• Dog handling
• Marketing
• Veterinary terminology
• Veterinary experience
• Employee evaluation
• English
• Animal restraint
• Barista experience
• Time management
• Communication Skills (1 year)
Languages
• Bilingual
• Multilingual
Certifications and Licenses
Common avian procedures
Present
Veterinary Dentistry: An Introduction
Present
Bathing and grooming
Present
Handling avians
Present
Handling exotic mammals
Present
Canine breed identification
Present
Handling reptiles and amphibians
Present
Radiology fundamentals: safety principles, and application Present
PMI Certification
December 2023 to Present
recognizes knowledge of agile principles, practices, and tools and techniques across agile methodologies ESB
October 2023 to Present
built to test and validate foundation-level concepts and knowledge in entrepreneurship and small business management
Animal Science
January 2023 to Present
Driver's License
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