Customer Service Inventory Control

ERICA COOPER

**** ********** **, * *********, GA 30236 404-***-**** ************@*****.***

OBJECTIVE

To secure a responsible career opportunity, where I can fully utilize my training, customer service and management skills, while making a significant contribution to the success of my employer. QUALIFICATION SUMMARY

● Maintain excellent customer service skills and three years of management experience

● Hands-on experience in taking vital signs

● Skilled in areas of order processing and inventory control.

● Excellent problem solver with strong sales analysis and reporting skills.

● Performed basic healthcare tasks and provided for safety and well being

● Being responsible for accuracy of a till & keeping the till safe, tidy and clean. EMPLOYMENT HISTORY

Kmart 8/1/2004 —04/13/2016

Mableton, Ga

● Supervise and ensure basic and seasonal replenishment, merchandising and operational programs are established to improve sales and profitability in many departments.

● Works in conjunction with the Customer Service Coach in maintaining merchandise assortments and pricing integrity.

● Uses visual merchandising presentation to drive sales. Home Depot 4/16/2016 — 8/25/2020

Atlanta, Ga

● Perform patient care as defined by scope of practice – duties may include but not limited to taking vital signs, assisting patients with bathing, eating, interacting with patients and family, and transporting patients and equipment.

● Ability to drive forklift, electric pallet jack, and pacer.

● Collaborate with other professional disciplines to ensure effective and efficient customer service Amazon

Atlanta, Ga

● Large sort: palletize, wrap, then transport the completed pallet to the bay to be shipped out.

● Repair and/or return items.

● Small sort: Separate small envelopes to be placed in a large container which is later shipped out.

● Unload trucks

05/08/2020-04/20/202

4

Dollar General Warehouse 04/26/2024-04/28/2025

● Pull pallets, open the packages and place them in the correct location in a timely manner. EDUCATION

Atlanta Technical College 03/2008-03/2009

Medical Assistant

References (UPON REQUEST)

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