Scrum Master Data Analytics

CHRISTOPHER O. DICKERSON

***** ******* ****** ***** ***** Plains, MD 20695

615-***-**** **************@****.***

SUMMARY

I am a dedicated, hard-working data analytics specialist seeking to advance in a stimulating and productive environment. Being that I have over 19 years of experience in data analytics/statistics, with 12 of those years served as a civil service employee with the federal government, I am adept in analyzing and interpreting large, complex datasets to identify patterns/trends as well as in conducting survey and research design utilizing various sampling and validation techniques. I have worked with numerous research experts, and I am very knowledgeable in using statistical tools and methodologies. In addition to my statistical experience, I am a dynamic, certified scrum master with 7 years of experience in this area, managing large enterprise software development projects that meet demanding time restraints. As a scrum master, I have displayed strong leadership skills and established a track record of enabling the delivery of strategic product MVPs and fostering a cohesive, high-performing team environment. Over the course of my career, I have shown that I can successfully adapt to changing situations and environments and have consistently been recognized for stellar performance and customer service. Also, I can quickly learn and master new technology; equally successful in both team and self-directed settings. I am looking to establish a long-term professional career in my next venture. With this said, I am extremely confident that I will be a significant contribution to the organization in meeting its objective.

TECHNICAL SKILLS

Software Applications: IBM Engineering Workflow Management (Agile), Asana, Data Studio, Informatica, Salesforce, Tableau, JIRA, Zoom, GitHub, Python, R Project for Statistical Computing, SQL, Power BI, SAS, SPSS, Oracle Business, Hyperion, CATI, CAPI, PRISM, FoxPro, Microsoft Teams, MS Office Suite (Access, Excel, PowerPoint, Word)

Others: Certified SAFe 5 Scrum Master, Agile frameworks – scrum/Kanban, strong management/leadership skills, conflict resolution, adaptability, time management, empathy, analyzing complex statistics, ETL, budgeting/personal finance, contract negotiations, academic research, customer service support, and web authoring and publishing

PROFESSIONAL EMPLOYMENT

Transportation Security Administration, Annapolis Junction, MD (Contract)

Agile Scrum Master/Data Analyst December 2018 – April 2025

Educated, implemented, and enforced Scrum principles and practices through collaboration with cross-functional teams where technical requirements were defined, ensuring successful delivery of technology products and services in Roadmap to accelerate progress towards organizational goals

Demonstrated strong understanding of Agile methodologies, while overseeing deployment activities, by fostering continuous improvement (CI) and heightened efficiency through streamlining and eliminating excess processes in addition to identifying/removing team blockers/impediments using sprint ceremonies, including daily stand-ups, bi-weekly sprint planning, backlog refinement, feature breakdowns, scrum of scrums, retrospectives, and bi-weekly sprint reviews/demos

Facilitated integration of IBM software solutions and refined Agile processes by using data-driven insights to build unique infrastructure for IT Department using Scrum and Kanban methodologies, resulting in the resolution of 400+ Security findings within a one-year span, which exponentially reduced security vulnerabilities and increased TSA security posture

Created reporting mechanisms, incorporating visualization techniques, and established creative solutions to data limitations, such as regular purging of Personally Identifiable Information (PII), to support decision-making and achieve outcomes that create customer value and convert business problems into mathematical approaches/techniques that are valid, reproducible, and defensible

Displayed strong leadership skills, including conflict and change management, while mentoring and empowering a team of fifteen resources and establishing/maintaining documentation of system architecture and development process to help define an agile transformation strategy for Performance Engineering

Performed data mining and analysis utilizing data sources having relevant context that are internal and external to the business’ domain data repositories/data warehouses, which requires understanding and assessing customer requirements, custom tool development, query optimization, aggregation, categorization, and interpretation of data.

Identified trade-offs between short and long-term benefits to promote mutual aspirations between the team and Product Owner while working with stakeholders cross-functionally to foster a spirit of collaboration to achieve Sprint goals

Department of State, Rosslyn, VA (Contract)

Senior Statistician/Management Analyst August 2018 – November 2018

Completed complex statistical and non-statistical data analysis in an audit environment in which available guidance or precedents may have been minimal and from which new approaches and techniques evolved

Reviewed written products for statistical and methodological soundness and clarity and provided specific recommendations to audit teams to advance these concepts

Generated study randomization and monitored the experimental design, sample size estimates, data summaries, final data analysis, and interpretation of results

Obtained and reviewed data to assure suitability for statistical summaries and analysis. Conducted/ consulted on statistical analyses, when indicated, and provided support for presentation and publication of reports

Reviewed audit report sections that presented sample estimates or results of statistical analysis before their submission to OIG management to ensure that such products were properly presented and were consistent with the audit policies, procedures, and standards

Department of Energy, Washington, D.C.

Senior Statistician/Interdisciplinary September 2016 – March 2018

Performed data integration for energy-based surveys and conducted national surveys that collect information on the stock of U.S. manufacturing establishments, their energy-related building characteristics, and their energy consumption and expenditures

Developed assumptions, econometric models, and other tools for analyzing and forecasting aspects of energy markets, and to prepare short-and mid-term energy forecasts

Explored and analyzed trends and issues in domestic and international energy economies and markets: the effects of new and emerging technologies, rapidly changing industry practices, mergers and restructurings, new legislation and regulations, and other changes affecting energy production, pricing, supply and distribution patterns

Constructed ‘Today in Energy’ write-ups, which are topical, timely, short articles pertaining to energy news and information the casual reader can understand and use

Prepared energy data for publication by creating aggregations and verifying that they are consistent and accurate; and developing tables and graphs for electronic publication on the web

Department of Commerce (Bureau of Industry and Security), Washington, D.C.

Head Statistician/Program Analyst December 2014 – September 2016

Worked directly for Senior Executive Service (CFO and Director of Administration for Bureau of Industry and Security) as Special Assistant managing workflow and priorities as well as proactively identifying ways to improve the efficiency and effectiveness of organizational structures and programs

Planned and conducted statistical research projects to evaluate, design, and tabulate bureau related surveys and other research investigations in the general areas of statistics (Head of Statistics Division)

Developed detailed briefings and reports and worked with Executive board to allocate finances for annual budgets and create/validate strategic objectives, conduct stakeholder management, and perform critical business process analysis

Negotiated contractor assignments and supervised / conducted internal audits

Provided risk management analysis (Member of the Enterprise Risk Management Council)

Represented the bureau at congressional meetings, trade shows, etc.

Department of Agriculture (National Agricultural Statistics Service), Washington, D.C.

Senior Survey Statistician October 2012- December 2014

Served as manager of United States Monthly Prices Sector

Established new index prices, which were last updated over 20 years ago (Received both Secretary of Agriculture and Circle Awards in 2014 for efforts)

Programmed multiple databases and published national agricultural releases

Analyzed and summarized national data trends in order to set precise U.S. estimates, which ensured accurate agricultural forecasts

Managed data collection efforts on a national level and trained new and veteran employees on extracting samples, analyzing data, and setting agricultural estimates

Applied survey methodology to identify principles about design, collection, processing, and analysis of various surveys

Represented the agency at trade shows, congressional meetings, etc.

Reviewed cost savings/benefits

Department of Agriculture (National Agricultural Statistics Service), Austin, TX

Survey Statistician/Trainer July 2006 - October 2012

Collected analyzed, and summarized data trends

Set precise estimates, which ensured accurate agricultural forecasts

Served as the region statistician for Agricultural Labor, which the Department of Labor uses to establish minimum wage rates for agricultural workers and assist legislators in determining labor policies

Led projects with the Economic Research Service to evaluate the financial performance of farm/ranch businesses and make policy decisions affecting agriculture, which help calculate the farm sector portion of the Gross Domestic Product for the nation.

Managed data collection efforts and trained new and veteran employees on extracting samples, analyzing data, and setting agricultural estimates

Applied survey methodology to identify principles about design, collection, processing, and analysis of various surveys

Wrote weekly crop weather narrative for producers

Represented the agency at trade shows, congressional meetings, etc.

EDUCATION & TRAINING

Bachelor of Science, Agribusiness Statistics, Tennessee State University Graduated May 2006

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