Assisted & responded to customer inquiries and resolved service issues by coordinating with dispatch and operations team to ensure a timely transport and client satisfaction
Managed client accounts by tracking shipments, updating customers on delivery status, while ensuring smooth operations Performed general warehouse duties including loading and unloading trailers, ensuring timely and accurate movement of goods
Operated material handing equipment including dollies, hand trucks, and forklifts to transport goods and merchandise worked across multiple departments such as picking, receiving, and shipping based on business needs and volume Client Relations Associate
Ikon Transport, Brampton
Order Picker
*****.*@*******.*** 647-***-**** Brampton,ON
EKJOT JAGPAL
PROFESSIONAL EXPERIENCE
EDUCATION
SUMMARY OF QUALIFICATIONS
Skilled Trades College, Vaughn
Gained practicals skills in residential and commercial electrical installation methods, including wiring, lighting, receptacles, and system upgrades
Developed foundational knowleged in basic electrical theory and the Canadian Electrical Code Trained in interpreting residential blueprints and job planning Completed safety certifications including WHMIS, Working at Heights, First Aid/CPR and Lockout/Tagout Walmart Distribution Center, Mississauga
Certified in WHMIS, First Aid/CPR, Working at Heights, & Lockout/Tag-out, with practical knowledge of job site safety requirements
& PPE usage
Demonstrated adaptability & reliability by excelling in fast paced by excelling fast paced warehouse environments, working across multiple departments
Developed strong coordination & problem- solving skills in a client relations role by responding to customer inquiries, resolving service issues, and tracking shipments in collaboration with dispatch Proficient in electrical theory, blueprint reading, and the Canadian Electrical code, with practical skills in wiring, lighting, receptacles, & system upgrades
Technically inclined and quick to learn, with experience using warehouse management systems, RF scanners, & Microsoft Office Experienced in utilizing basic hand & power tools, with knowledge of safe handling, repair, & maintenance procedures Electrician Pre- Apprenticeship Program April 2025 - Jun. 2025 Jan. 2020- Nov.2020
July 2022 - June 2023
June 2018 - Aug. 2019
OSSD
Mississauga Secondary School, Mississauga
Sept. 2016 - Jun. 2020
Order Picker
Kassler Foods, Mississauga
Built pallets with selected products for shipping while ensuring proper stacking, wrapping, and labelling Operated equipment including pallet jacks, cherry pickers, RF scanners, and clamp trucks to handle and move inventory Performed shipping and receiving duties as needed, including loading and unloading deliveries, while verifying incoming products
CERTIFICATIONS & LICENSES
WHMIS
Working at Heights
First Aid/CPR
Lockout/ Tag-out Safety Training
Forklift License
Security License
RELEVANT SKILLS
Proficient with hand & power tools
Proven teamwork and collaboration skills developed through work in diverse roles
Cable & wire pulling
Strong problem-solving & critical thinking skills in fast paced environments
Residential & commercial electrical installation